London IT Support - Jamie

Meet our Director

Jamie Claret

 

When my partner, David Share and I founded Amazing Support we’d both already been in the IT business for over 10 years. We’d seen how businesses got pushed back and forth among their IT suppliers who refused to take responsibility of the problem.

 

That’s why we pride ourselves on taking full ownership of issues that arise. And we go a step beyond that: we catch potential pitfalls before they bring your business to a grinding halt with proactive IT support.

 

our services

Have a look at how we combine brilliant customer service with experienced technical support to deliver a fully outsourced managed IT Support service.

 

You and your staff need to access your company IT network wherever you are and whenever you need to. We can make that happen without bottlenecks.

 

At Amazing Support we are obsessed with minimal downtime and make it our prime focus to ensure that your IT systems meet industry recovery standards.

 

The Amazing Way - London & Hertfordshire IT Support

THE AMAZING WAY®

The Amazing Way is our mantra and ethos – it’s how we consistently deliver the high-quality IT support our clients have come to expect.

It means that you can rely on our can-do attitude – that you won’t be on hold with your suppliers for hours when things don’t go as planned.

 

It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen… That we’ll always keep you informed so you can make the best decisions for your business.

 

With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice.

The power of an in-house IT team at your fingertips

Maybe you’ve outgrown your one-man IT “team” or maybe you’re looking to upgrade your systems to something faster and more up to date.

 

Wherever you are, with Amazing Support you get the expertise, strength, and security of an entire IT department at a fraction of the cost and headache.

 

And of course, with access to our entire support team, you can expect exceptional customer service…every single day. Check out how we’ve done so far:

Support calls responded to within 1 hour0%
Clients gave us a 5/5 rating0%
Support issues resolved within 24 hours0%
Sue, Affinity Financial Advisors Ltd

Sue, Affinity Financial Advisors Ltd

Muhammad was fantastic last Friday afternoon.  He remained calm and composed, despite the fact that I wasn’t, and kept me going with good humour and professionalism.

 

Everything was back up and running when I thought it was a lost cause.  Massive thank you to him!!

Angela, Armstrong International

Angela, Armstrong International

We had a number of outstanding simple tickets which has not been completed for over 6 months and this was not good enough…Amazing Support are a fantastic support help. 

 

In under a year they have helped me to upgrade and improve our infrastructure which was old and no longer supported by Microsoft.

Paul, School I.D.

Paul, School I.D.

Working with Amazing Support gives us the security of knowing that any help is available at the end of the phone for any issue at all. 

 

As a small company, we love that we don’t have to enter long, expensive maintenance contracts that for a large percentage of the year we would not feel the full benefit of.

Richard, Hashtags Etc

Richard, Hashtags Etc

Often you come off the phone from a customer support helpline feeling “they don’t know anything, this is all bull” but I just came off the phone from Gabriel feeling confident and happy that he knows what the problem is, that he has a solution in mind, that he is working on it, that he will keep me updated and that he will call me back. That’s what you want from a support company.

  • nhs
  • equinix
  • platinum lace
  • armstrong
  • spotlight
  • myriad global
  • sgmf
  • fox club
  • the collective
  • integro
  • synageva
  • smartmatic
  • silva timber
  • rt worldwide
  • plant impact
  • luke barnett
  • lifetime legal
  • edincare
  • banana tree
  • amicus