The key to IT Support excellence

key-to-it-support-excellence

The key to IT Support excellence

This short film shows how to provide and how not to provide excellent IT support and customer service.

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Jamie has been a Company Director in the IT industry for over 12 years and works with Operations Managers and Office Managers of SME companies in the London and Hertfordshire areas who feel that they have outgrown their existing IT Support and are looking for proactive advice. He is a Director and co-owner of Amazing Support, a Microsoft Silver accredited and specialist Managed IT Support and IT Services company. Jamie is married with two children and enjoys off-road mountain biking in serious amounts of mud! He has also appeared on Channel 4 giving demos and explanations on featured technology releases, on local radio and has spoken to University Graduates on how to run an effective IT business.