Is your smartphone feeling the cold?!

In case you hadn’t checked Facebook today, it snowed in England(as an aside, it is rather amusing how people have a compulsion to share pictures of the snow in their garden? Oh well) I had some meetings in London, so after do not my hat, scarf and gloves I checked that I had a full … Read more

Remote Support – It’s Like Having an Always Available IT Team, But Without the Added Salary

What is Remote Support? DEFINITION: A secure service that allows a representative to assist an end-user in solving computer problems, either by showing what steps to take through screen sharing, or with permission, taking control of the computer and performing a task remotely. Remote Support is a relatively recent and innovative technology which allows any … Read more