Client Testimonials

Nic was amazing and very patient.

Quick call back and quick return to normal.

Super fast reply!

Our system went down on Saturday, outside the support hours. I knew you had the potential to be Amazing so I sent an email in the morning. As one of your team saw the email they picked up on it and had the issue resolved within about two hours. Going above and beyond once again – totally amazing!

Great service – submitted our issue after hours on Friday and called first thing on Monday.

Prompt and knowledgeable service.

Prompt and efficient service.

I could not connect my desktop computer to the internet although other machines in the office were able to. Mohammed tried everything to get the problem solved remotely and was very patient and attentive as we tried to do so. Ultimately the unit had to sent to Ben who resolved all the connection problems, rolled back a disruptive Microsoft update that had seeming caused the problem and returned the computer to me personally suitably masked.

Very prompt and efficient service.

Very efficient service, thank you!

Mohammad was very helpful and explained it all in a way I could understand

Mohammad is always so polite and knowledgeable.

Prompt and helpful as always.

Very quick to respond, friendly, helpful and don’t seem to mind by IT illiteracy!

On spot! Polite effective – AMAZING!

Responsive and helpful. And quick too!

Mohammed clarified my issue and due to his diligence in double checking a program before any action ensured everything functioned correctly as issue was fixed.

Issue solved quickly by phone

Fast and speedy replies Simple instructions A Clear time scale on when things would happen. Friendly responses.

A great service, I couldn’t take the call when I was initially called so we rescheduled and I was called on time.

Mohammed was brilliant as sorting out the printer at kingsbrok.

I had issues with the fire wall & security protection which were quickly sorted.

The support team were very quick to respond and implement my instructions after giving advising me of my options. We are as usual very pleased and grateful for the extremely efficient, professional and friendly service. Many thanks.

Efficient and quick service.

Resolved issues quickly – very helpful.

Good communication, my query was carefully explained and then corrected within 5 minutes. Thank you

Fast and efficient service.

Help requested to switch account to my name from previous employee. Action was prompt and advice good.

Quick and professional support, very approachable attitude.

Quick service and fixed the issue.

Always very helpful and get back quickly to resolve issues.

Excellent, quick understanding of my needs and solved the issue quickly

Simple solution to a problem I have had for about a week – much appreciated

Rang when said they would and sorted my problem out quickly.

A prompt call back, friendly and dealt with the problem very quickly.

Issue resolved quickly.

Very speedy response.

Quick diagnosis and management plan created which was great. new computer in place in rapid time. Allowed me to be ‘up and running’. Very helpful aftercare.

Always helpful and provides solutions quickly.

I was very impressed with the way this matter was handled. I was called several times to keep me updated with the progress of what was going on and how the issues was going to be resolved.

Mohamed is fantastic and very helpful as usual. Thank you amazing support team!

Quick, cheerful and effective.

Aaron is always helpful. He is polite friendly and makes things easy to understand.

Wonderfully responsive and diligent – every time.

Very good assistance from Mohammad.

Very speedy and helpful service.

Fast, simple and complete solution to my 2 problems.

Very good at solving my issue.

Very quick response.

Great speed and knowledge.

Clear, efficient, cheerful service.

Very prompt response to request and resolved while on phone.

Mohammad solved the issue promptly.

I thought Eric was terrific!

Very helpful and efficient service

Mohammed is always clear with his instructions and excellent customer service.

Very efficient, easy, prompt and stress free experience

Prompt follow up on a phishing e-mail

Very good service, rectified and sorted

Everything was dealt with swiftly which is great!