Jacqueline, Bridgehouse Company Secretaries
Richard, The Great British Branding Company
Lesley, School ID
Luke, Luke Barnett
Problem with sage update , resolved in about 1 second. Brilliant!
Good to speak with Aaron and had an immediate call back when needed – like it!
The call was answered promptly and resolved my problem straight away. Raf was very helpful.
Thanks very much for your time today – it was certainly very helpful for me. We’re lucky to be so well supported by you and the team.
This was a quick and easy request (for a new starter email) but as always it was dealt with quickly and efficiently.
Very speedy and efficient service.
My issue was dealt with quickly & efficiently.
Efficient, speedy response, problem resolved in one go
Always prompt to get back to us & you deal with the issue swiftly and professionally
Love that you guys don’t mind that I am totally IT illiterate. You just get the job done, no fuss.
I received telephone reassurance about the issue I was facing and consequently was able to fix it myself without needing remote support.
All good – thanks !
Very quick response time. Software installed without issue.
Service was quick and resolved as usual.
Aaron was quick and very helpful.
Very prompt service.
You guys are always professional, quick to act, keep me inform & deal with the issue promptly.
Aaron was really helpful
Amazing support set up my new laptop and transferred all the information from the old one. This was done with very little disruption and efficiently and I was able to carry on with my work quickly
Prompt and effective service
Prompt, thorough, polite service
Fantastic! Raphael was very helpful
The portal was not working – it was corrected in the time scale advised.
Aaron quickly found the cause of a software glitch (a Microsoft update) which was causing bugs in Excel.
Great confident solution to recent issue linking my boss to our server – made an appointment for a call and on the dot I got my call!
Ticket dealt with in one transaction with accurate communication
Pleased with the way the ongoing problem was sorted by one particular staff member.
Great, as always
Immediately sorted my problem out – set up new home page for me
Setting up of two computer screens and access to Dropbox files by Rafal
Rafal, as always, showed his professional approach and quickly sorted out the issue with my pc
Always good service…….I can’t fault you
Friendly and happy to try to resolve issue. Just got on with it without much effort from me!
Straight onto it, Aaron used his brains and experience to find the fault and talk me through resolving it.
Immediate solution to an issue
Quick and efficient support to solve our problem
Aaron was helpful & efficient, as always and achieved the required result.
Excellent as always
Prompt and effective service
Very responsive, supportive and friendly
Very quick response
The response to our support request was quick and Aaron completed the task efficiently with excellent customer service.
Was very quick, very helpful and friendly. Problem was resolved efficiently.
Good and efficient
As always efficient and friendly as ever
Aaron was really helpful (as always) & managed to get everything sorted in a friendly & helpful way.
Amazing Support are always helpful and supportive, even when the problem is minor.
Service was very good. The problem was clearly understood and was ultimately satisfactorily resolved.
Always helpful and prompt.
Speedy, efficient problem solving.
Very quick response to my request to be added as a scanner user
Your guys always exceed expectations. Aaron today didn’t just look at the problem I raised, he looked at the bigger picture and explained everything clearly.
Helped at short/no notice.
Always a quick response.
Query was dealt with and resolved promptly.
Quick and effective.
Wanted some help with outlook and was given it quickly and simply.
Prormpt acknowledgement of query followed, very quickly, by support phone call. Aaron immediately took control of the situation and sorted it out in no time at all. Excellent!