Private Client Service [New Service]

After listening intently to you our clients, we are now glad to announce the launch of our new Private Client Service!

What is our Private Client Service?

Our Private Client Service is a monthly contract service that enables our clients to receive a very special level of contact and support from us.

We know that some clients do prefer a more direct level of care and attention from our team, so we thought it wise to be able to offer something that was worth paying an additional monthly fee for.

What do I get as part of the monthly service?

Once you sign up for our Private Client Service, you will enjoy the following benefits:

Out of Hours Support for VIPs in your company backed by a Service Level Agreement.
– Monthly Account Management call or visit from our Account Manager,
keeping you up-to-date with trends and improvements.
– Direct Line to our Technical Manager for general, pre-sales and project assistance.
– Prioritised Support by “Jumping the Queue” for critical break/fix and emergency issues on our Service Desk.

How much is it monthly?

£350 plus VAT

Is it really worth it?

HSBC have it, Coutts have it, Concierge Services have it and now we have it.

If you are the type of client that wants that additional level of account level support with a few extra treats thrown in, then this service is just for you.

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Morris - Morris Treger

Great service!

Jane - Blackjack's Mill Ltd

Problem sorted thanks to Mohammad :)

Laurence - Silva Timber Products Ltd

Quick and easy as everything was done for me.

Petra - Chelsea Psychology Clinic

The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

Sangita - Banana Tree

Excellent service - Thank You!

Tony - Minerva MC

I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

Fran - FMC Ltd

I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

Paul - Silva Timber Ltd

Quick service, e-mailed and someone phoned me back within 15 minutes.

Andy - Adams Mitchell

Very quick response, cleared issue very quickly.