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Outsourced IT Support Services


Providing professional outsourced IT support to help businesses who don’t require an in-house team.

Outsourced IT Support Services
Mike P. | Gadhia Group Ltd
"Wonderfully responsive and diligent - every time."Mike P. | Gadhia Group Ltd

Outsourced IT Support Services

Many companies and organisations in London are realising the benefits of outsourced IT support. Outsourcing these services allows you to craft flexible solutions to your IT needs and stay ahead of the latest digital trends.

Amazing Support are a leading IT support company in London, providing flexible outsourced IT services to companies big and small. With our outsourced IT support, you’ll have access to a remote team of IT engineers, as well as a dedicated account manager.

What is Outsourced IT Support?

Outsourced IT support is an IT company providing all or part of a business’ IT services. When you use an IT support company to run your IT department either fully or in part, you’re making use of outsourced IT support. You may also outsource IT specialists as consultants on a special project.

At Amazing Support, we provide scalable IT outsourcing for businesses of any size. If your needs require, you can rely wholly on our remote team for your IT infrastructure. Or you can utilise our services in cyber security as a complement to your in-house IT department. We’re a leading provider of IT support in London because we offer flexible solutions. If your business grows and you need more support services, we can scale up our offering. Our expert support is always centered on the needs of our clients.

What Do You Get With Outsourced IT Support?

With Amazing Support, you’ll have unlimited access to our Helpdesk – 24/7. Should problems arise, our remote team will be ready to handle it. We also provide proactive monitoring, to detect issues before they can occur. By addressing problems quickly, we reduce downtime for your business.

Our helpdesk provides a reliable single point of contact for our clients to access quick IT support. We’re available by email, phone or through our website’s live chat. With our dedicated helpdesk support, we provide remote assistance and provide internal solutions that span your entire organisation on all levels.

Through our helpdesk, you’ll receive the dedicated assistance you need for the quick, easy and direct resolving of any and all problems you may face, 24/7.

Through our outsourced IT support, we offer scalable and flexible cybersecurity and antivirus solutions that work with your unique organisational infrastructure. Our expert teams provide full and complete security that’s aligned with your particular needs.

From email and malware protection to continuous threat detection and management to cybersecurity consultancy, our experts provide your organisation with the right tools and solutions through our outsourced IT support services to bolster your security and mitigate risks.

With today’s level of threat, it’s increasingly important you have fully functioning and secure disaster recovery and backup solutions in place for if disaster strikes. Through our outsourced backup and disaster recovery services, your business, no matter what the size, can relax, knowing that if disaster does strike, we’ve got your vital data and credentials backed up, ready to be restored at a moment’s notice.

You can rest assured knowing our outsourced IT support services allow us to deploy quick and effective disaster recovery and backup as soon as required if ever you should need it.

As more businesses rely on cloud solutions for their everyday processes, management and communication, the importance of having reliable and efficient cloud services around the clock has increased. With work going evermore mobile, you need to know your cloud products and services remain stable, reliable and accessible.

We provide outsourced remote cloud IT platform support, so we can supply your organisation with the services and solutions for around the clock resolutions and maintenance of the cloud products and services you rely on.

Award Winning IT Support

Our IT Support Company Values

The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.

It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.

It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.

With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.

Why choose Amazing Support?

Why choose Amazing Support? | SUPPORT CALLS
Responded to within 1 hour
Why choose Amazing Support? | CLIENTS
Gave us a 5/5 rating
Why choose Amazing Support? | SUPPORT ISSUES
Resolved within 24 hours
Why choose Amazing Support? | FREE ADDED ADVICE AND TRAINING
Book a free Lunch and Learn, and We'll visit your office at a convenient time to explain more about business IT services.
Why choose Amazing Support? | 24 HOUR SYSTEM MONITORING
We keep a close eye on our client's computer systems and networks, even whilst they sleep.
Why choose Amazing Support? | MICROSOFT SILVER ACCREDITED
As an accredited Microsoft Partner, we have access to the latest news and system information to provide the best support.

Cyber Essentials Certified IT Support Company

Amazing Support Accreditations Amazing Support Accreditations Amazing Support Accreditations

IT Support Case Studies

We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles. 

See All Case Studies


Client Feedback

As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...

4.8 based on 29 Google reviews
4.4 based on 10 Facebook reviews

I was very impressed with the way my problem was handled.

IT Support Review | Satinder Johal
Satinder Johal
Kleyman & Co Solicitors

We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.

IT Support Review | Paul Isaacs
Paul Isaacs
Generator Group

Very prompt response to request and resolved while on phone.

IT Support Review | Kerry Jack
Kerry Jack
Black Letter PR LLP

Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.

IT Support Review | Steve Jones
Steve Jones
Spotlite Claims Ltd

Amazing Support really do live up to their name! We'd recommend them to any business or organisation.

IT Support Review | Danielle Simmons
Danielle Simmons
Silver Lining Training

Wonderfully responsive and diligent - every time.

IT Support Review | Mike P.
Mike P.
Gadhia Group Ltd

Download our Brochure

Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

    I understand my information will be sent to Amazing Support and kept securely, for more information please read our Privacy Policy

    Amazing Support | The Amazing Way Brochure

    Want to talk further?

    Personally speak with one of our Directors to discuss your requirements. Complete this quick form and we will be in touch or contact us using:

    Call Amazing Support
    020 3728 2555
    Make an Appointment to speak with Amazing Support
    Book an Appointment
    Email Amazing Support
    [email protected]
    Find Amazing Support
    Amazing Support London
    3rd Floor | 207 Regent Street | London | M4 5JW
    (appointment only)

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