Job Opportunity – Technical Manager

Job Spec – Technical Manager

We are excited to offer the position of Technical Manager at our fast growing IT Support and Consultancy business based in Borehamwood, Hertfordshire.

Amazing Support is an IT Support and Managed Services provider servicing small and medium sized businesses in the Central and Greater London area. Our clients range from small professional firms to fast growing and fast moving industry leaders.

We support over 100 contract clients ranging in size from ten users to 200 users. We support a diverse mix of infrastructure (Wintel) covering all Windows Server products and roles as well as VMware and Layer 2/3 Networks. All clients are supported within strict SLA’s. Clients also utilise the experience and expertise of our staff for proactive recommendations and advice around their architecture, DR and Business continuity so a broad knowledge and the ability to look at client’s requests and requirements from a high level is critical.

This is an exciting but challenging position that combines a number of disciplines, namely, “God” level support, Project architecture and planning as well as proactive management and responsibility of client sites. As a business we punch above our weight which can be incredibly rewarding yet also very challenging.

The owners of the business are looking to employ a senior level technician who is able to get their hands dirty when required by dealing with escalation issues or for specific request but also who can help plan, manage and implement both small and large projects.

At this senior level the role requires the candidate to be happy to take responsibility ownership for client’s sites and tasks and they must have a calculated ‘measure thrice, check twice, cut once’ attitude. They do NOT want a candidate to jumps in feet first to fix issues/implement changes which in turn cause more problems.

The role will be 85% at the office in Borehamwood and 15% at client sites. The working hours are 9am – 6pm Monday to Friday although there will be an expectation to work outside of these hours should when necessary

Salary is negotiable based on experience.

Key roles and responsibilities

Experience

Specific technologies – Provable experience

Personality

Minimum Qualifications

If this sounds like a good fit for you, get in touch with us by phoning 0203 728 2555 or email your CV and a Covering Letter to [email protected].

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