fbpx
 

Managed IT Support in London

Experts in Managed IT Support

It’s more important than ever to ensure your IT systems are operating effectively and efficiently as possible to support your business. If you are considering using managed IT support in London, our years of experience in this area allows Amazing Support to maintain and manage your systems to achieve optimum results. 

 

We are viewed as one of the leading managed IT support companies in London and surrounding areas and are trusted by countless businesses across the capital. From start-ups and SMEs to private organisations and blue chip companies, businesses rely on our expertise to keep them online and maximise their technical infrastructure.

How our IT services work

At heart, our managed IT support service not only saves on costs but also reduces valuable downtime within your company. Most businesses rely on a mix of on-premises systems and cloud services and require ongoing support to ensure both are providing and achieving their full potential.

 

Before we can organise the appropriate solution, we take the time to review your individual requirements. Not only does this occur from the outset, but Account Management meetings remain a permanent fixture to ensure you are receiving full value from the service.

 

Our IT services incorporate both on-site and remote support for all your desktops, laptops, servers and network equipment. This includes ongoing maintenance of your IT systems, along with proactive monitoring, in-depth reporting, anti-virus checks, managed cyber security and operating system patch management. This is combined with scheduled site visits, change requests and total support of your cloud infrastructure.

Proactive problem solving

We utilise a range of leading marketing tools to provide around-the-clock monitoring of your key IT systems. Rather than simply relying on reactive support that leads to costly delays in waiting for a solution to be implemented, we pick up on the issues before they even happen. 

 

By providing a proactive service, our IT services keep a close eye on potential problems to put measures in place that can avoid downtime your business could do without. Your systems will remain running smoothly and your staff will remain unaware of any disruptions that could affect their work.

 

This type of real-time analysis gives you the confidence to invest in new equipment as the business expands, remember to keep in mind that you will always have expert support on-hand to help whenever you need.

Friendly customer service

We are called Amazing Support for a reason and want our clients to feel they are always receiving full value for money. 

 

Every client receives a dedicated account manager who will remain your single point of contact. They will work with you to help you get the most from our expert guidance and advice. Our friendly and approachable team understand the importance of delivering clear and concise communication, simplifying complicated technical jargon so you always know where you stand. It allows us to always deliver on our promises and maintain the level of service expected of us by our clients.

Business IT support company

Want to know how we can help your business? Request a call back or call us now to speak to a member of the team!

The Amazing Way - London & Hertfordshire IT Support

What our clients say…

Sue, Affinity Financial Advisors Ltd - London

Sue, Affinity Financial Advisors Ltd - London

Amazing Support were fantastic last Friday afternoon.  The support engineer remained calm and composed, despite the fact that I wasn’t, and kept me going with good humour and professionalism.

Everything was back up and running when I thought it was a lost cause.  Massive thank you to him!!

What our clients say…

Angela, Armstrong International - London

Angela, Armstrong International - London

We had a number of outstanding tickets which had not been completed for over 6 months by our old IT company and this was not good enough…Amazing Support are a fantastic support help. 

In under a year they have helped us to upgrade and improve our infrastructure which was old and no longer supported by Microsoft.

Enter your details here and our team will call you back to discuss your IT support needs…

 

We know that choosing the right IT support partner for your business is an important and sometimes daunting task. Which is why we like to call you back at a time that is more convenient for you so that we can explain more about what we do and get to know you better. Then we’re able to put together a proposal that works for your business.