IT Support Central London
“Amazing Support really do live up to their name! They have supported our IT for many years and are trust worthy, hard-working, caring people, who are always willing to go that extra IT mile when needed and let’s face it, there are times when it’s really needed!! All of us at Silver Lining Training would recommend them to any individual, small business or organisation” – Danielle Simmonds
Central London’s Trusted IT Support Team
For the last 10 years, Amazing Support has led the field of IT support in London. We’re locally owned and established, so we understand the needs of London’s businesses, no matter their size. Since our beginning, we’ve put our clients at the forefront of our business model so that we can provide best-in-class IT support for both London-based and international companies. We keep your business safe in the digital age, while helping you grow.
We know what it takes to run efficient IT operations for businesses in many industries, as we’ve worked with a variety of companies. Our IT consultants are some of the best in London – when you partner with us, you have access to a talented, dedicated team that wants to see your business grow. The Amazing Support consultants are always ready to answer your call and take your questions. We’re not just engineers, either. We can address your IT problems and provide support, but we can also provide consultancy. If you need advice about your IT systems and processes, we’ll lend it. When you need IT support onsite at your business, we’ll be there.
We're here to help
BUSINESS IT SUPPORT FOR ORGANISATIONS OF ALL SIZES
With help from Amazing Support, you can develop an IT system that complements your existing IT infrastructure. We won’t come to your business and overhaul your IT set-up – unless you want us to! With a unique approach to each business, we deliver the IT support and consultancy that your company truly needs. Our flexible managed IT services can support the needs of a range of businesses across industries, ensuring smooth operations.
Your business needs a solid foundation to grow from. That foundation starts with a close network of IT professionals that you can rely on. Large multinational corporations understand this need, so they invest in resourceful IT teams in each office they have.
But small and medium-sized enterprises don’t have the capital that large corporations do. Does that mean your business should forgo a trained network of IT professionals? Of course not! Amazing Support can step in and help you build your business. We provide affordable, first-class IT support to all of London’s local SMEs and start-ups.
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Our Support Services in Central London
When your IT systems are down, your business is down. Good IT support keeps your systems running efficiently. Our scalable packages will suit your business, matching the needs of your infrastructure and minimising downtime. The friendly, experienced team at Amazing Support ensures you have a flexible solution that’s geared toward the growth of your business.
24 hour – 7 day maintenance
All your systems, laptops, servers, PC’s and technology are monitored constantly to ensure maximum uptime and minimal downtime.
Complete Managed Backups
Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.
Cloud Solutions
You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.
Cyber Security
An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.
IT Consultancy
We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.
Microsoft Office 365
Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.
Remote IT Support
Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.
System Design & Creation
Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.
Our qualified team of support consultants and engineers can manage your business’ IT systems on a regular, ongoing basis. If you need updated licenses, virus packages, or an in-depth health check of your current IT infrastructure, our team is happy to provide it.
Too many IT support companies leave you waiting for answers. You need fast, reliable support that keeps your business going and doesn’t interfere with operations. Our solutions are durable – we don’t believe in quick fixes. With our managed IT support, you can lower your overall costs and invest your resources in other important areas of your business.
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Security
High-Strength Cyber Security Measures
In today’s digital age, cyber security has become more important than ever! You perhaps already know how big of a threat cyber-attacks are to almost all businesses. A single breach in the company’s private data or IT infrastructure can result in huge losses of not just capital, but also business reputation. Why risk all that when you can have access to a trusted IT consultancy that can provide you the best-in-class IT support in London?
We take cyber security measures that make cyber attacks a thing of the past. From server and network security to advanced malware and firewall, we do whatever it takes to safeguard your business assets and IT infrastructure. Thanks to our decades of combined experience in the field of IT security, we provide peace of mind to our clients while their business remains 100% secure.
The digital landscape is evolving so rapidly, businesses need to take sufficient measures to avoid the known and unknown dangers of taking cyber security for granted. This is why at Amazing Support, we always take cyber security very seriously. We offer managed cyber security services that are designed to safeguard your key business assets, secure data and IT infrastructure, thereby preventing any breach in security or a potential cyber attack.
Essentials
Cyber Essentials & GDPR
Businesses who are storing, processing or managing personal data of EU citizens have a legal duty to be compliant with General Data Protection Regulation (GDPR) regulations. This came into effect in May 2018, and data controlling or processing companies who have not yet received certification could be liable to face stiff financial penalties.
Using Cyber Essentials, Amazing Support will make your route to compliance quick and easy. The change in the law has been confusing to many, but we are experts and have helped countless businesses to understand what needs to be changed and implemented.
Cyber Essentials also plays a crucial role in protecting your business from up to 80% of the most common security threats online today. It is more important than ever to safeguard the information stored on your servers, ensuring you protect staff and crucial business data. We simplify the jargon to find the method that will suit your business best.
Cloud Systems
Reliable Cloud Solutions
Businesses of all sizes are now able to capitalise on the many benefits cloud technology can offer. It can be particularly beneficial for smaller to medium sized companies who are working with tighter budgets. By working together, Amazing Support can help you find the right cloud service, ensuring you get the most out of the resources available to you.
We’re an IT company that have been working with local businesses in Watford for over 10 years. During that time, we’ve helped countless companies to grow whilst we provide backroom support to help their success. No matter what type of cloud solution you are looking for, we will take the time to review, plan and implement a system that will allow you to focus on other key areas of the business.
Cloud technology can provide significant cost savings freeing up valuable funds to be used elsewhere. Rather than spend money on costly servers, we can provide off-site email hosting and virtual servers, secure file storage and sharing or manage data back-up to keep key business information safe and accessible. Our support team are always on hand, resolving any cloud-related issues the moment they arise, maintaining security as whenever required.
Data & Recovery
Regular Backup & Recovery Plans
Disaster recovery is yet another important part of our service offerings for business in and around London. This will include having a reliable back-up and recovery plan in place, and being prepared for the worst possible scenario, shall it happen. Our team of business IT consultants can also carry out an in-depth audit of your existing IT infrastructure. Apart from this, we can also deliver bespoke project work that ranges from migrating servers to strengthening cyber and IT security.
What happens when you partner with us?
1
Get set up
First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.
2
Schedule Meetings
We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.
3
Completing Onboarding
Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.
4
On-going IT Support
With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.
Frequently Asked Questions
We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.
Yes, we support both Microsoft and Apple operating system computers.
The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.
Of course! We’ve been helping hundreds of businesses work more flexibly from home by supplying computers, networks, Wi-Fi, cloud facilities and all of the software that is needed to ensure your staff are as productive as possible. Along with keeping your data safe from cyber threats.
Yes, we partner with the most reliable names in telephony and Voice over IP (VOIP) services in order to supply and manage phone systems that revolutionise how you work, without breaking the bank.
We also offer connectivity support and broadband options to ensure your VOIP calls run smoothly and uninterrupted.
We have offices in London, Hertfordshire and Manchester
By calling our support team on 0203 728 2555 (option 1) or emailing them at [email protected]
Absolutely, we do this pro-actively and regularly for maintenance, on an ad-hoc basis for projects and also on-demand when you need hands on deck to resolve a problem
We support businesses that have their primary location in Greater London but we do still support their remote and satellite offices that often are located across the UK
Since 2007
Please visit www.amazingsupport.co.uk/sla for a breakdown
Yes, we offer out-of-hours support both extended hours and 24/7
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Why choose Amazing Support?
Free Added Advice and Training
Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.
24 Hour System Monitoring
We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.
Microsoft Silver Accredited
A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.
SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%
Get a Quick IT Support Quote and you’ll see how much it would cost for us to support your business.
Your Local IT Support Company
Based 5 minutes from Mayfair, our London IT Support team provide the city’s businesses with the help they need to stay connected.
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