At Amazing Support, we work with local businesses in and around the local area to provide comprehensive IT support in Essex. Our experienced teams offer both remote and on-site IT services that ensure you have access to advanced technical support whenever you need.
Using a managed IT service such as ourselves is a cost-effective alternative to employing a full-time professional in your business. Our remote support service is the ideal way to manage day-to-day IT services. We provide impartial advice to any IT-related business issue, while ensuring you always get value for money.
We are known for delivering on-site IT support in Essex that can be arranged to suit your business needs. 95% of maintenance issues can be resolved remotely by our helpdesk, but if required our engineers can visit your premises to inspect systems and offer advice. Working with businesses of all sizes in the local area, our aim is to ensure you always receive the best possible IT services that provide support all-year round.
Our managed IT services are comprised of fully qualified engineers, who provide specialist solutions for your business. Our range of packages feature various levels of managed IT support and cyber security solutions, with each one providing the flexibility you need in today’s competitive commercial market.
As a forward-thinking service, our streamlined procedures ensure issues are dealt with in a timely and professional manner. It’s a process that enables us to optimise and protect your infrastructure, with comprehensive helpdesk support and ongoing maintenance to help you get the most out of your systems.
We deliver a managed IT support in Essex that is designed to work in tandem with your needs. This will keep your systems up-to-date with the latest anti-virus packages, while offering compliance, inventory control, monitoring, in-depth analysis of issues and much more.
In the modern digital age security is more important than ever. Cyber attacks are a major threat to almost all businesses as a breach in company data can cause huge losses of not only capital, but also of client and internal data. Which is why at Amazing Support we take your cyber security seriously.
Our managed cyber security services are designed to protect key business assets, preventing them from being exposed, or vulnerable to the threat of attack. The online landscape is evolving by the day, which means businesses face the complex task of managing unknown dangers being posed to their data.
We help organisations of all sizes build cyber-security systems that are easy to monitor and manage in tandem with their existing IT infrastructure. From advanced malware and server protection, to firewall management and in-depth analysis of the entire system, we implement our years of experience to provide peace of mind while their business remains totally secure.
Businesses who are storing, processing or managing personal data of EU citizens have a legal duty to be compliant with General Data Protection Regulation (GDPR) regulations. This came into effect in May 2018, and data controlling or processing companies who have not yet received certification could be liable to face stiff financial penalties.
Using Cyber Essentials, Amazing Support will make your route to compliance quick and easy. The change in the law has been confusing to many, but we are experts and have helped countless businesses to understand what needs to be changed and implemented.
Cyber Essentials also plays a crucial role in protecting your business from up to 80% of the most common security threats online today. It is more important than ever to safeguard the information stored on your servers, ensuring you protect staff and crucial business data. We simplify the jargon to find the method that will suit your business best.
Cloud technology has revolutionised the business world and enables smaller companies to save money, while becoming more efficient. There are a growing number of cloud solutions available on the market today. However, knowing where to start and choosing the right product for your business can prove difficult.
That’s where Amazing Support are here to help. We have been supplying cloud-based solutions to customers in Essex for over 10 years. We take the time to understand how your business operates and the level of IT support you will need. This ensures you get a streamlined solution that is agile and flexible enough to quickly scale up or down.
We have a range of cloud-based solutions available, including email hosting and virtual desktops and secure file storage and sharing, which remove the need for you to invest in expensive on-site servers. Our cyber security expertise is designed to keep your valuable data stored safe. We also set-up, manage and monitor your cloud infrastructure to proactively address any issues as and when they arise, while also updating their security measures as and when needed.
Our scalable approach to IT consultancy has seen us become a long-term partner to businesses of all sizes in Essex. Whether as a contracted service provider, or on a project-by-project basis, we provide the right level of support that will ensure an efficient and long-lasting solution.
The first stage involves understanding how your business works, the problems you need to overcome and your overall aims. Our strategic advice will not only help the business at ground level, but also to aid key decisions in the boardroom. Based on our findings, companies are able to make important changes and improvements within their IT infrastructure that often prove to be the springboard for further success.
Implementing business continuity and disaster recovery plans is another crucial part of our service. Having the option to back-up and recover important data when you need is a must in today’s commercial environment. We also provide in-depth audits of your current IT infrastructure and are available to work on individual IT-related projects of any size.