Complete support and installation of cloud solutions and security that keep your business going from anywhere
The way that businesses and individuals work is changing rapidly and the buzz words that are definitely here to stay are “cloud” security, “cloud” computing and Software as a Service (SaaS).
All this information can be baffling and like many people you are sure there are some advantages to your business, but are unsure how or what you should be looking at.
Google, Microsoft, Amazon, as well as many other cloud companies are releasing new products and services frequently, so it’s a very exciting time for cloud-based offerings.
We believe in employing brilliant staff who not only understand the technical side of business, but are also customer service people. They speak to our clients and love getting to know you, so we can ensure our service compliments the way you work.
Every client is treated as if they are our only one. We care passionately about customer services and do everything we can to ensure that your dealings with us are smooth and structured - this has been the bedrock of how we have grown our business and is known internally as The Amazing Way®.
Our team are obsessed about your systems and how they're proactively managed. If we can't say with absolute confidence that we know your business inside and out, how to support your business and your staff on a day-to-day basis, that we know how to get you up and running in the event of a failure, then we do whatever it takes to ensure that we do.
We have implemented a sophisticated Service Desk Ticket Management System together with a Service Level Agreement (SLA) in relation to response times for incidents and requests, so that we know how to handle and manage each and every issue to ensure your service delivery expectations are set and met.
With Exchange Hosting, you won’t have to worry about investing in expensive internal servers.
As part of our hosted email solution, we provide the latest Microsoft Exchange. This means company emails, calendars, contacts and tasks are shared and securely accessible through Microsoft Outlook, Outlook Web Access and your mobile devices.
Plus archiving options, regularly stored backups and a disaster recovery mailbox means you’ll be covered should disaster strike!
Hackers are constantly looking for new ways to exploit business networks to steal sensitive data.
We strategically introduce across your network and devices, managed cyber security layers covering a range of authentication, filtering, protection and recovery solutions. All with the aim to protect your data against cyber threats, viruses, malware, spoofing, phishing and ransomware.
We also provide redundancy options to protect your entire business in the event of a cyber attack or business critical downtime in line with the GDPR (General Data Protection Regulations) principles and HM Government Cyber Essentials Scheme guidelines.
With Amazing Support, you can be confident that your intellectual property won’t fall into the wrong hands.
After providing collaborative IT solutions for over ten years, we’re confident we can help you determine whether cloud solutions would benefit your bottom line.
Like any technology, it’s only worth investing in if there’s a tangible benefit in doing so. We can help you cut through the confusion and make the best decision for your unique business needs.
You may already have systems and tools in place that can be optimised by adding some cloud services. In other cases, we can advise on choosing the correct systems and cloud IT solutions to help you with your business goals, as well as how to keep them protected.
Nowadays, many companies have multiple locations and are more hesitant to invest in expensive capital infrastructure that needs to be maintained in-house.
As a result, more businesses are looking to centralise and outsource their IT infrastructure for better stability, resilience and operating cost effectiveness.
At Amazing Support, we have extensive experience in planning, setting up and managing a range of hosted infrastructure amongst a variety of cloud service platforms, such as Microsoft Azure, VMware vCloud, Office 365 and Rackspace.
We can help you with anything from simple remote access and company hosting to enterprise-level infrastructure covering virtual servers, desktops and platforms to support line of business applications. And we take the time to understand your business needs so we can recommend the right hosted infrastructure for you.