Slow Ticket Response

Please note that we are experiencing some technical speed issues with our ticketing system.

Although all emails are being received from you, our ticketing system is not picking these up and responding with ticket replies as promptly as normal.

Currently we are seeing anything from 20-60 minutes of delay.

Until this is resolved by our software vendor, all emails will be monitored through our support mailbox and responded to from our standard [email protected] email address.

Please continue to send emails through and makes calls to us as normal.

You may receive an influx of ticket notifications from us as the backlog are processed.

We apologise for the inconvenience but we expect this to only be a temporary issue.

Thank you for your cooperation.

The Amazing Support Team

Morris - Morris Treger

Great service!

Jane - Blackjack's Mill Ltd

Problem sorted thanks to Mohammad :)

Laurence - Silva Timber Products Ltd

Quick and easy as everything was done for me.

Petra - Chelsea Psychology Clinic

The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

Sangita - Banana Tree

Excellent service - Thank You!

Tony - Minerva MC

I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

Fran - FMC Ltd

I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

Paul - Silva Timber Ltd

Quick service, e-mailed and someone phoned me back within 15 minutes.

Andy - Adams Mitchell

Very quick response, cleared issue very quickly.