A cyber-attack could stop the country


Superfast 5G mobile broadband will power smart cities and the internet of things (IoT) devices, but as more and more get connected, telecoms security advisors warn that cyber-attacks could increase in severity and in frequency. Smart homes adds to the risk Homes are getting smarter with smart cars, thermostats, video doorbells, internal and external cameras, … Read more

6 Services That We Offer That You Probably Didn’t Know About

Managed IT Support Services

At Amazing Support, we offer a lot of services –including Managed IT Support, Cloud Solutions and IT Consultancy. However, you might not know that we can offer even more than that! Here is an overview of some of our additional IT support services available for your business. 1. Office Relocations Moving office is just like … Read more

4 Ways To Control Your Wi-Fi And Reduce Abuse

4 Ways To Control Your Wi-Fi And Reduce Abuse

Now that you have crafted the ideal Wi-Fi setup, it’s time to create a control and access policy to protect your data connection. Below we show how you can control the amount of data users can download, as well as determine which users have access to the web. Determine quality of service To ensure that Wi-Fi … Read more

So do you have that SLA yet on your broadband line?


We wrote a blog about having a business-grade Service Level Agreement (SLA) on your broadband line(s) back in September 2014 called, “SLA, SLA, wherefore art thou on my broadband line“. It was written to really highlight the importance of internet redundancy especially after the major BT-wide issue a month before. Today is 19th October 2015, it’s … Read more

Broadband Voucher Scheme Case Study – Matt Powell, Broadband Genie [Guest Blog]

Amazing Support - Internet Connectivity - Broadband Genie Logo

Amazing Support welcomed Matt Powell from Broadband Genie this month to give an insight into the Broadband Connection Voucher Scheme available for eligible businesses. Matt Powell, editor for the broadband comparison website Broadband Genie, provides information on the Broadband Connection Voucher Scheme that is currently available to businesses in the UK. Having recently experienced going … Read more

Did Alexander Graham Bell think it would go this far?

VOIP - Telcoms - Broadband

When Alexander Graham Bell made the infamous and experimental call to Thomas Watson in March 1876, he could not have imagined how far today’s telephony has grown. The technology today for telephones, phone systems and voice services is completely different from the device he used to call Thomas Watson on. Even in the last 2-3 years and with ISDN … Read more

Broadband Connection Vouchers Scheme extended until March 2016 [Announcement]


There is some good news coming from The Department for Culture, Media & Sport (DCMS) in Britain! On 3rd December the Chancellor announced that the SuperConnected Cities Connection Vouchers Scheme was to be extended until March 2016, with £40m being made available from April 2015. Broadband Delivery UK (BDUK), a unit within the DCMS are responsible for … Read more

To Host or Not To Host, That is the Question

4 Reasons Why You Should Pay More for Enterprise Web And App Hosting

This is the scratchy head topic that all forward-thinking businesses deliberate on It is a subject of great financial debate for companies, small to large and the decision to host or not to host can either save you money or pour much needed cashflow from your IT budget straight down the drain. However, there is … Read more

SLA, SLA, wherefore art thou on my broadband line

Business IT Support - Broadband SLA

You look at this picture and you think “what a mess” right? Well that’s what you get when you don’t have a Service Level Agreement (SLA) on your business broadband! The recent BT issues in August still ring in my ears for some of our clients who didn’t have an SLA on their broadband lines. Some were offline and unable to … Read more

Internet Issues 28/08/2014

Internet Connectivity - BT Issue

Please note that there is a UK wide BT Wholesale issue that is effecting a multitude of broadband lines. Consequently this means that your internet will be down and if you are experiencing issues today, that would most likely be the reason. We are liaising with our ISP Partners and updating our clients accordingly every … Read more