Amazing Support wins Runner Up for Best Customer Service in the FSB Hertfordshire Business Awards 2016 [Press Release]

amazing-support-london-it-company-wins-runner-up-best-customer-service-awards

Amazing Support are so very proud to announce that we have won 2nd place (Runner Up) in the FSB Hertfordshire Business Awards 2016 for Best Customer Service. We were initially 1 out of 12 companies to have been nominated for this award and then 1 out of 6 to become a finalist. To then get 2nd place is massive … Read more

Amazing Support nominated for Best Customer Service Award [Announcement]

fsb-awards-customer-service-nomination

We are delighted to announce that we have been officially nominated for Best Customer Service in the FSB Hertfordshire Business Awards for 2016! An accolade that we are so proud of to even be nominated, so for us at Amazing Support we already feel like we’ve won. This nomination is truly linked around our The Amazing … Read more

4 Reasons Why You Should Pay More For Enterprise Web And App Hosting

4 Reasons Why You Should Pay More for Enterprise Web And App Hosting

You can jump on Google right now and run a search for “Enterprise Web and Application Hosting” then sit back, hold tight and be prepared for the deluge of results. There are just too many options out there.  To make matters worse reading reviews and comparisons will leave your head spinning.  Pros, cons, benefits, disadvantages, … Read more

Digital Services backed by our amazing support and customer service ethos [New Service]

Digital Business IT Services

We are very pleased to announce that we are now able to offer a range of Digital Services to our clients. Our new Digital Services are complementary to our IT clients, to help increase internal productivity and efficiency, visibility online, brand exposure and ultimately help our clients win new business digitally. All of this whilst being … Read more

Are you listening to your clients?

IT Company UK - Are you listening?

I went to see a potential client last week and the first thing she said to me was, “my current IT company just doesn’t listen” Strong words! I didn’t quite believe it as “sometimes” those are the tell tale signs of a demanding client and “sometimes” clients don’t listen to our advice! So I asked in reply, … Read more

How to get your IT support guy to pick up the phone

IT Services - Getting your IT support to answer

No IT system is infallible. Everyone knows that. That’s why all professional organisations have a support contract. But what happens when your IT support guy doesn’t pick up the call? You know the feeling. Even if you don’t have proper IT support, you’ll know the feelings of frustration, anxiety, and anger if you’ve ever been … Read more

Jumping through hoops to get to the right answer

As an IT professional, I like to think that I do not need to ask too many questions. However, just like everyone, when you need to find out something, you just have to ask the right company for advice and you would expect in any customer-service industry to get an answer to your question quite … Read more