Job Opportunity – Support Engineer (Contractor)

Business IT & New Recruits

Role The role is for a full time (9:00 – 5:30, Monday to Friday) support engineer (contractor) on a rolling 6 month contract (3 months initial). The role will require you to work remotely from your home in Manchester (all of our team work remotely) on the service desk covering 1st, 2nd and 3rd line … Read more

How do I protect my business from a cyber attack?

it security - ransomware

A question we get asked a lot by customers, contacts, friends and new business clients is how to protect your business from a cyber attack. The answer is complex and there is no quick fix or definitive list that works for every company alike.   Every business has a unique makeup and design of their … Read more

A cyber-attack could stop the country

cyber-attack-london-it-support

Superfast 5G mobile broadband will power smart cities and the internet of things (IoT) devices, but as more and more get connected, telecoms security advisors warn that cyber-attacks could increase in severity and in frequency. Smart homes adds to the risk Homes are getting smarter with smart cars, thermostats, video doorbells, internal and external cameras, … Read more

How Variants in Ransomware are Neutralizing Data Backups

How Variants in Ransomware are Neutralizing Data Backups

There are some sophisticated criminals online. They come in the form of hackers, who use ransomware as collateral against corporate companies to hold their data hostage. This is typically executed through an email attachment. The FBI typically advises against paying the ransom because there is no guarantee that your data will be recovered. This means … Read more

6 Services That We Offer That You Probably Didn’t Know About

Managed IT Support Services

At Amazing Support, we offer a lot of services –including Managed IT Support, Cloud Solutions and IT Consultancy. However, you might not know that we can offer even more than that! Here is an overview of some of our additional IT support services available for your business.   1. Office Relocations Moving office is just … Read more

August Link Roundup

AmazingSupport-Link-Roundup

With the ever-changing landscape of IT security, it’s important to stay current. Every month, Amazing Support brings you a link roundup of relevant news and articles in the interest of keeping our customers and readers fully informed on what new or recurring security dangers exist on the internet, whilst offering the best possible solutions to maintain … Read more

13 steps to get the best out of your IT contract – Part 3

Get the most out of your IT Support Contract

This is part three in this article series, make sure you have read Part 1 and Part 2. 10. T&C’s and E&O’s Thankfully, this portion of the contract is usually taken care of by the lawyers. These will state the various Terms and Conditions (T&C’s), along with Errors and Omissions (E&O’s) that are developed by your … Read more

13 steps to get the best out of your IT contract – Part 2

Get the most out of your IT Support Contract

This is part two of our three part series on getting the most out of your IT contract. You can read Part 1 here. 5. Software When drafting the contracts be sure to define exactly what you will be using it for and the functional requirements needed from any particular software investment. A key component of your … Read more

Cryptolocker – Its threat, its legacy and why you should still keep your guard up

cryptolocker-computer-network-virus

In the summer of 2013 a seemingly harmless trojan started infecting Windows computers and when it was taken down 9 months later it had succeeded to extort $3 million dollars from victims. Cryptolocker used the existing Gameover ZeuS botnet and a host of infected email attachments to spread itself all over the internet. When it … Read more

4 Reasons Why You Should Pay More For Enterprise Web And App Hosting

4 Reasons Why You Should Pay More for Enterprise Web And App Hosting

You can jump on Google right now and run a search for “Enterprise Web and Application Hosting” then sit back, hold tight and be prepared for the deluge of results. There are just too many options out there.  To make matters worse reading reviews and comparisons will leave your head spinning.  Pros, cons, benefits, disadvantages, … Read more