Industry report: The IT Support Industry London

IT support services London

What does the IT support industry look like in London? Each company requires an internal or external source for their IT support. While there are many companies that choose to keep their IT support in-house, there are also a lot that goes with outsourcing to ensure that there’s no conflict of interest in their practices. … Read more

A day in the life of a business ransomware victim

ransomware-lost-control

Ransomware is a nightmare come to life. It is bad enough to come to the realisation that your system has been penetrated, but the second blow in this terrifying one-two punch comes when you are suddenly locked out of certain files. Some victims of hacking, phishing and ransomware compare the experience to being assaulted due … Read more

Business IT Support – Free up your time

Business IT Support

Unless you are in the IT services industry yourself chances are that you would like to spend your working hours on doing what you do best. Growing your business and clientele base, learning more about your industry and honing the skills to make your company into a world class brand are all the things that … Read more

Third Party Support [60 seconds with Jamie]

60 seconds with jamie

Third Party Support. Based on our long-standing knowledge of working with multiple third party vendors, we understand that businesses do not always have time available to communicate emergency or project issues to their third party IT providers. We therefore include this service as part of our IT Management and Support contracts. Our methodology is to … Read more

Brexit implications for IT Security

brexit

In the world of cybersecurity it is often said that “chaos breeds opportunity”. Well nothing has caused more chaos within the last 12 months (by anyone not named Donald Trump) than Britain’s departure from the European Union (EU), colloquially known as Brexit. While Britons and Europeans alike are holding out their hands and shaking their … Read more

Amazing Support wins Runner Up for Best Customer Service in the FSB Hertfordshire Business Awards 2016 [Press Release]

amazing-support-london-it-company-wins-runner-up-best-customer-service-awards

Amazing Support are so very proud to announce that we have won 2nd place (Runner Up) in the FSB Hertfordshire Business Awards 2016 for Best Customer Service. We were initially 1 out of 12 companies to have been nominated for this award and then 1 out of 6 to become a finalist. To then get 2nd place is massive … Read more

Why overseas companies are investing in the UK and what that means for the IT industry

uk-investment

Located on the western end of Europe, perched on an island on the Atlantic Ocean, the United Kingdom (UK) comprised of England, Wales, Scotland and Northern Ireland, is currently being eyed by hundreds of overseas companies looking to set up shop, grow and penetrate into new markets. Even among the European Union (EU), the UK … Read more

Layered Security – Two locks are better than one

2fa security

Redundant security has been a tried and true method of decreasing or deterring breaches for hundreds of years. The Romans did it. Their forts were never guarded by just a single soldier. There would be at least two soldiers per wall, or more depending on the size of the structure being guarded. Fast forward a … Read more

United We Stand – Office 365 & Dropbox Integrations

dropbox-microsoft-office-365

When two of technology’s biggest names come together, we all benefit. When Microsoft and Dropbox sat down across from each other in 2014 it set in motion events and changes that have made storing, sharing and working with our files and work so much easier. Odds are you probably had no clue whatsoever what had … Read more