Opening days and times during Christmas/New Year:
We are open on 24th December 2020 (9am to 12pm only).
On December 28th–30th (standard office hours) and 31st (9am to 12pm only) we will be operating our Service Level Agreement (SLA) on critical incidents only (P1).
If you do have a critical incident or an emergency, please call or email us as normal and our support team will monitor and respond accordingly.
For all non-critical issues or change requests, please continue to log your support tickets with us by phone or email and they will be responded to from 4th January 2021 onwards.
We are closed on all other days and our office will re-open again on 4th January 2021 at 9am.
It has been a difficult year for all of us so we wish all of our clients and contacts an extra special Chanukah, Merry Christmas and a better, safer, happier New Year 🙂
The Amazing Support Team