; Xmas and New Year 2021-22 Opening Hours | Amazing Support

Xmas and New Year 2021-22 Opening Hours

Opening days and times during Christmas/New Year:

We are open on 24th December 2021 (9am to 12pm only).

On December 29th to 30th (standard office hours) and 31st (9am to 12pm only) we will be operating our Service Level Agreement (SLA) on critical incidents only (P1).

If you do have a critical incident or an emergency, please call or email us as normal and our support team will monitor and respond accordingly.

For all non-critical issues or change requests, please continue to log your support tickets with us by phone or email and they will be responded to from 4th January 2022 onwards.

We are closed on all other days and our office will re-open again on 4th January 2022 at 9am.

It’s been another difficult year for all of us so we wish all of our clients and contacts an extra special Chanukah, Merry Christmas and a better, healthier, happier New Year 🙂

Best regards,

The Amazing Support Team

Morris - Morris Treger

Great service!

Jane - Blackjack's Mill Ltd

Problem sorted thanks to Mohammad :)

Laurence - Silva Timber Products Ltd

Quick and easy as everything was done for me.

Petra - Chelsea Psychology Clinic

The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

Sangita - Banana Tree

Excellent service - Thank You!

Tony - Minerva MC

I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

Fran - FMC Ltd

I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

Paul - Silva Timber Ltd

Quick service, e-mailed and someone phoned me back within 15 minutes.

Andy - Adams Mitchell

Very quick response, cleared issue very quickly.