Network Support Services

Offering all sizes of businesses customisable and scalable network support solutions that suit their needs

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Network Support Services

Today’s businesses can’t run without a secure, well-functioning network. Lacking the proper infrastructure, services, and products will hamper your growth as a company. Amazing Support provide scalable, bespoke network support services to businesses of all sizes, as part of our managed IT services.

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Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

What’s Included In Our Network Support Services?

Network Security – With a wide range of cyber threats existing today, security is vital to your organisation’s functioning. We provide secure network support solutions, keeping cyber attacks at bay, and monitoring consistently to identify new threats.

Network Infrastructure – A network infrastructure designed specifically for your business, tailored to your products and your customer demands, are integral to your company’s success. We will, therefore, work with you to build the perfect infrastructure for your needs.

24/7 Network Support – Our experts provide constant monitoring of your network and support right when it’s needed.

Remote Monitoring and Management – As an outsourced managed IT service, our network support monitoring and management can be done off-site. We can identify and resolve problems without having to travel to your office.

The Benefits Of Managed Network Support

Managing your network in-house can pose significant challenges. There are several benefits to counter these when you outsource your internal IT issues to professional services.

Cost-effective – By hiring professionals for only the network support services you need, rather than employing a full-time team, you’ll save on expenses. You can devote your savings to other areas like hardware improvements.

Expert Services – Our dedicated network support managers will ensure your needs are met. Our bespoke support services allow you to tailor your plan for your business requirements, with certified professionals managing your network.

Reduced Risk – Several risks are reduced with managed network support. You risk less down-time, boosting productivity. You risk fewer breaches with a secure network. There’s also less chance for loss of service to your business, as things are less likely to malfunction with our constant monitoring.

Availability – Our experts are available at any time to assist you. Depending on your situation, we can even dispatch one of our professionals to your site to address the problem in person. We pride ourselves on our quick response times.

Security and Peace-of-mind – With managed network support services, you can trust your network is secure and that we will keep it that way. With the confidence that your network won’t be breached, you can focus on other aspects of running your businesses.

Flexible Network Support

Amazing Support prides itself on amazing customer service. Part of this promise is delivering custom, scalable network support solutions to each client. Working with SME’s and blue-chip organisations alike, we understand that there’s no single model to fit every business. Your network support needs will depend on your business size, ambitions for growth, customer base, and industry. Our managed IT professionals will provide you with as little or as many services as you need. With our broad network support portfolio, you can choose what suits your business. You can select from network uptime service-level agreements (SLAs), remote diagnostics, network installation support, and other services on an ad-hoc or full-time basis.

Our flexible network support options are backed by our customer service driven ethos and official accreditations and certifications. We are a Microsoft Silver Partner and a certified Cyber Essentials IT Services Company by HM Government. When you partner with Amazing Support, you have all of our knowledge and experience at your disposal. You’ll also have our commitment to designing your perfect network support solution.

For more information on our managed IT services, see our pages about IT Security and GDPR, Network Support Services and Switching IT Support Partners.

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    Morris - Morris Treger

    Great service!

    Jane - Blackjack's Mill Ltd

    Problem sorted thanks to Mohammad :)

    Laurence - Silva Timber Products Ltd

    Quick and easy as everything was done for me.

    Petra - Chelsea Psychology Clinic

    The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

    Sangita - Banana Tree

    Excellent service - Thank You!

    Tony - Minerva MC

    I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

    Fran - FMC Ltd

    I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

    Paul - Silva Timber Ltd

    Quick service, e-mailed and someone phoned me back within 15 minutes.

    Andy - Adams Mitchell

    Very quick response, cleared issue very quickly.