IT Support Essex

Keeping your business running smoothly requires IT support you can rely on

Local IT Support In Essex

At Amazing Support, we work with local businesses in and around the local area to provide comprehensive IT support in Essex. Our experienced teams offer both remote and on-site IT services that ensure you have access to advanced technical support whenever you need.

Using a managed IT service such as ourselves is a cost-effective alternative to employing a full-time professional in your business. Our remote support service is the ideal way to manage day-to-day IT services. We provide impartial advice to any IT-related business issue, while ensuring you always get value for money.

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We're Here To Help

We are known for delivering on-site IT support in Essex that can be arranged to suit your business needs. 95% of maintenance issues can be resolved remotely by our helpdesk, but if required our engineers can visit your premises to inspect systems and offer advice. Working with businesses of all sizes in the local area, our aim is to ensure you always receive the best possible IT services that provide support all-year round.

IT Support Services We Offer:

It’s important to keep your IT systems in good working order as they are the lifeblood of many businesses. Amazing Support provide scalable support packages that can be developed to meet the exact needs of your infrastructure. Our friendly, experienced team ensure you always receive a dedicated and flexible solution that always puts your business first.

Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.

Complete Managed Backups

You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.

Cloud Solutions

An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.

Cyber Security

We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.

IT Consultancy

Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.

Microsoft Office 365

Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.

Remote IT Support

Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.

System Design & Creation

As part of our IT services, our qualified engineers are available to support your business and manage your IT systems on an ongoing basis. This can include updating licenses and virus packages, and providing an in-depth health check of the current state of your IT infrastructure.

You need an IT consultancy that will not leave you waiting and can provide quick and long-lasting answers. By using our managed IT support you are able to lower costs and re-focus your resources into other key areas of the business.

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Find Out More About:

Cyber Security



In the modern digital age security is more important than ever. Cyber attacks are a major threat to almost all businesses as a breach in company data can cause huge losses of not only capital, but also of client and internal data. Which is why at Amazing Support we take your cyber security seriously.

Our managed cybersecurity services are designed to protect key business assets, preventing them from being exposed, or vulnerable to the threat of attack. The online landscape is evolving by the day, which means businesses face the complex task of managing unknown dangers being posed to their data.

We help organisations of all sizes build cyber-security systems that are easy to monitor and manage in tandem with their existing IT infrastructure. From advanced malware and server protection, to firewall management and in-depth analysis of the entire system, we implement our years of experience to provide peace of mind while their business remains totally secure.

Cyber Essentials & GDPR



Businesses who are storing, processing or managing personal data of EU citizens have a legal duty to be compliant with General Data Protection Regulation (GDPR) regulations. This came into effect in May 2018, and data controlling or processing companies who have not yet received certification could be liable to face stiff financial penalties.

Using Cyber Essentials, Amazing Support will make your route to compliance quick and easy. The change in the law has been confusing to many, but we are experts and have helped countless businesses to understand what needs to be changed and implemented.

Cyber Essentials also plays a crucial role in protecting your business from up to 80% of the most common security threats online today. It is more important than ever to safeguard the information stored on your servers, ensuring you protect staff and crucial business data. We simplify the jargon to find the method that will suit your business best.

Cloud Systems



Regardless of your budget operation size, it’s now easier than ever to switch to cloud technology. In fact, it will be a much wiser option, budget-wise, especially for smaller to medium-sized businesses that are looking for scalable operations. When you work with Amazing Support, you will have access to some of the best cloud services available in the market, while also ensuring that you derive the most value out of all the available resources.

By choosing to invest in cloud technology, you are freeing up your valuable business IT budget to be better utilised elsewhere in your business operations. To make the deal even better, we are also offering virtual servers, secure file storage, off-site email hosting, data back-ups, and much more along with our cloud hosting services. Plus, our IT support experts are quick at resolving any cloud-related issues that may come in our way – that leaves you with nothing to worry about.

Data Recovery



We add value to our clients businesses by offering them expert advice and strategic IT consultancy services. Whether you need help with an ongoing IT project work or perhaps want us to build your IT infrastructure from scratch, there’s nothing in the IT domain that our team can’t help with!

Our in-house IT consultants closely analyse what type of IT-related issues your teams are facing currently, what are your top priority business goals, and the way you work. We take note of the fine details as a means to execute our IT strategies with perfection. Together, we can create a working business IT strategy that you can execute without stressing about the overheads, ever.

What happens when you partner with us?

1

Get set up

First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.
2

Schedule Meetings

We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.
3

Completing Onboarding

Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.
4

On-going IT Support

With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.

Frequently Asked Questions

We've compiled a series of FAQs but if you can't find the answer here please contact us to find out more.

Do you cover Apple macs?
What do IT support companies actually do these days?
Can you help us move to a more flexible working approach so that staff can work from home?
Can you help us with VOIP?
Do you have offices and where are they?
How can I log an IT support problem?
Can you send an IT support engineer to my office?
We have offices across the UK - can you provide IT support for multiple locations?
How long have you been around?
What are your SLA’s at Amazing Support?
Do you do out of hours support?

Download Our Brochure

Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

See how we’ve helped other companies stay ahead with IT…

Block Support

Learn more about how Affinity Financial Advisors, an independent financial advisory firm for individuals who want to provide for and invest in their retirement, utilises a block hour support contract with Amazing Support for their day-to-day remote and on-site IT support.

Read the Case Study

IT Consultancy

Here's how we helped Armstrong International, a specialist executive search firm focused on senior level hiring in the Financial Services market, to upgrade and improve their infrastructure, which was old and no longer supported by Microsoft, in under a year.

Read the Case Study

Cloud Productivity

When Lantrade Global Supplies, an innovative procurement specialist and logistics company, needed an IT overhaul, this is how we increased their business efficiency...

Read the Case Study

Disaster Recovery and Business Continuity

Here's how Gibbors Accountants, a full service Accountancy Firm, has gained the assurance that their business is recoverable in even the worst disaster or crisis event...

Read the Case Study

Hosted Email

Why Share a Mortgage, a shared ownership membership platform, were losing business because of unsatisfactory email hosting, and how we helped them resolve these issues by moving them to a secure hosted exchange enterprise platform...

Read the Case Study

Managed User and Security Support

How Hashtags Etc (now re-branded as The Great British Branding Company), a branding and promotional marketing company, gained access to best-in-class security solutions and kept their staff and equipment supported, by working with us...

Read the Case Study

Enterprise WiFi Solutions

Here's how The JCDS Group, a holding company for a large number of commercial leisure and office buildings, acquired a strong and stable Wi-Fi signal across their business locations, together with a branded facility to enable guests to login and manage their time through a voucher-based system...

Read the Case Study

Overseas Businesses

How Smartmatic, the undisputed leader in the electronic voting industry, took advantage of the full array of IT services provided by Amazing Support, safeguarded the business in maintaining their unique hold on the EMEA market, and ensured continuity of their commercial operations...

Read the Case Study

Why choose Amazing Support?

Free Added Advice and Training

Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.

24 Hour System Monitoring

We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

Microsoft Silver Accredited

A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.

SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%

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Your Local IT Support Company

Based 5 minutes from Mayfair, our London IT Support team provide the city’s businesses with the help they need to stay connected.

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    Morris - Morris Treger

    Great service!

    Jane - Blackjack's Mill Ltd

    Problem sorted thanks to Mohammad :)

    Laurence - Silva Timber Products Ltd

    Quick and easy as everything was done for me.

    Petra - Chelsea Psychology Clinic

    The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

    Sangita - Banana Tree

    Excellent service - Thank You!

    Tony - Minerva MC

    I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

    Fran - FMC Ltd

    I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

    Paul - Silva Timber Ltd

    Quick service, e-mailed and someone phoned me back within 15 minutes.

    Andy - Adams Mitchell

    Very quick response, cleared issue very quickly.