; IT Consultancy London - Speak to an Expert | Amazing Support

IT Consultancy

IN LONDON

Professional IT consultancy helping you get the most out of IT for your business and supporting you all the way

IT Consultancy
Satinder Johal | Kleyman & Co Solicitors
"I was very impressed with the way my problem was handled. "Satinder Johal | Kleyman & Co Solicitors

Expert IT Consultants in London

For any business, employing skilled people to help drive your company processes and lead operational development forward is a costly resource.

Without the knowledge and experience, companies run the risk of becoming stationary, in potential jeopardy of complacency and making unadvised and costly decisions, especially in the area of IT systems, cyber security and support.

 

 

Our IT consultancy at Amazing Support adds board-level value to your business. We specialise in advising, improving and ensuring that essential IT systems, departments and processes are at their peak performance for productivity, support, security and profitability.

This includes constant management and delegation to responsible people to ultimately assist you in maintaining your commercial targets and budget alignments. We also ensure your company stakeholders are updated and managed in terms of progress and feedback.

What Do We Offer?

We Offer...

We’re obsessed with business continuity…we’ve seen one too many occasions where businesses have failed to take this seriously enough until after a disaster has already happened!

We know from experience that having preventative and recovery measures in place is the key to making it through those crisis periods.

If your business doesn’t have a solid business continuity and disaster recovery plan to ensure your business can continue working in the event of a systems outage or cyberattack, we can help.

It might be as simple as having data backed up locally, offsite, or in the cloud. For others being able to continue to trade immediately without experiencing any down time might be the most important.

We’re here to look at what systems and processes you currently have in place, how they are used and what your business protection goals are before making recommendations based on your priorities.

Disasters rarely strike but as a business that helps people recover from IT disasters, we regularly see the chaos and stress that situations like this can cause.

Because these scenarios are uncommon, we’ve found that disaster recovery and business priority plans are often at the bottom of the list in terms of priority. But from experience, we can say that this is not the best way to approach such an important part of your IT plan.

At Amazing Support we have a very simple audit procedure that measures your business vulnerabilities. Using the audit, we build disaster recovery and business continuity plans that are in compliance with any regulatory bodies.

Before starting any audits, we take the time to understand what your business is trying to achieve, where your problems lie and your long term goals. Our IT consultancy services always start with an in-depth audit, to ensure that you are always getting the most from your investment with us.

By understanding your company goals as well as any existing problems, cyber security measures and business pressures, we can properly analyse the systems you already have and make recommendations with your goals in mind.

We then use the audit as a test bed of your assets against industry best practises and recognised procedures, concentrating heavily on cyber security, business continuity and disaster recovery. In general, we recommend clients conform to best industry standards as it ultimately enables us to support and manage you better and results in a more stable system.

We also use the information captured from audits to provide you with the documentation to suggest and implement security and performance improvements to your existing systems and ultimately to understand and support your site.

By the end of an audit, you can expect to have a thorough understanding of critical, recommended and ideal changes that can help you achieve your company goals and business compliance.

Perhaps your staff or “the boss” is complaining about the server. Or maybe you need to implement new systems or technology as part of your plans for growth and compliance.

We understand how frustrating these IT projects might be. That’s why we’ve successfully taken on hundreds of projects involving everything from installing new workstations and migrating servers to setting up enterprise level secure platforms, Wi-Fi and cloud services.

Our project team have over 10 years of experience working with all levels of users and business owners and has a wealth of experience in solving problems, implementing IT solutions and understanding growth requirements.

Our expert team deliver bespoke IT consultancy services throughout London and across all boroughs, including:

Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.

Adopting technology is crucial for modern businesses to succeed and professional IT management of that technology is essential. Our Virtual IT Director (virtual Chief Information Officer CIO) service provides a senior, experienced and level-headed business and technology expert to serve as a professional adviser to your company.

Your vCIO will have a technical and business background and be extremely familiar with a broad range of technologies, platforms and industry standard procedures to help you reach your business goals. Importantly, the vCIO will ask the right questions to help formulate technology recommendations that will support your core business aims. They will also help you stay on track with your overall IT strategy for your business inclusive of progress and budgetary requirements.

Essentially, you gain all of the benefits of years of experience through supporting and managing diverse IT environments across a variety of clients and industries. You also don’t have to pay for a full-time board level executive as our vCIO will act as that intermediary member on your behalf.

As more and more business processes move to cloud services and cloud apps, the more businesses realise the importance of streamlining those processes.

We help companies automate and integrate their cloud platforms with intelligence, helping to reduce manual repetitive steps and errors whilst benefitting from and increasing focus on other non-administrative areas of the business.

Backed by our pro-active monitoring, reporting and analytics, our data automation services enable your cloud business processes to become unified and we support a broad range of mainstream automation platforms as well for accounting, marketing, sales and operations.

So How Do We Do It?

This is how we do it...

We believe in employing brilliant staff who not only understand the technical side of business, but are also customer service people. They speak to our clients and love getting to know you, so we can ensure our service compliments the way you work.

Every client is treated as if they are our only one. We care passionately about customer services and do everything we can to ensure that your dealings with us are smooth and structured – this has been the bedrock of how we have grown our business and is known internally as The Amazing Way®.

Our team are obsessed about your systems and how they’re proactively managed. If we can’t say with absolute confidence that we know your business inside and out, how to support your business and your staff on a day-to-day basis, that we know how to get you up and running in the event of a failure, then we do whatever it takes to ensure that we do.

We have implemented a sophisticated Service Desk Ticket Management System together with a Service Level Agreement (SLA) in relation to response times for incidents and requests so that we know how to handle and manage each and every issue to ensure your service delivery expectations are set and met.

IT Support Services

Amazing Support delivers fast, reliable and proactive IT support services that keeps your business connected. From expert cyber security and IT consultancy projects to scalable cloud solutions and secure backup and disaster recovery, our bespoke packages are designed to adapt to the ever-changing needs of your organisation.

IT Support Services

Our services give you full control of your technology to fully maximise its efficiency and value to your business, giving you the platform to focus on core activities. Whether it’s fully outsourced IT support or services that can complement your internal tech team, we always find the right solutions that work for you.

Remote IT Support
We offer a remote IT support team for your business, giving you access to experienced IT professionals. Most organisations rely on remote IT teams due to the resources it saves. Our solution provides you with a team of IT experts without disrupting your office activities.
Cyber Security
Data privacy is a fundamental right, and organisations that store their consumers' data must protect it under the law. We at Amazing Support help you manage cyber risks and implement safeguards for your stored data. We even offer cyber security training to your staff, preparing them in case of an attack.
IT Consultancy
Improve your IT management systems that will work towards growing your business. Amazing Support has been providing consultancy services to London businesses for years. Our experts can guide you on how you can implement an IT infrastructure within your company. We can also appoint a Virtual IT Director that can overlook the IT processes in your organisation and act as an advisor for the board.
Cloud Solutions
Cloud services allow your company to access IT systems wherever and whenever needed. We offer cloud solutions to our clients, allowing them to boost productivity in their business operations while maintaining security.
Back-Up & Disaster Recovery
Every business is encouraged to keep a backup of all their sensitive data. There are often instances where you may forget to back up your data, and losing this data can be catastrophic. We offer backup and disaster recovery services, optimising and managing your backup processes.
Microsoft Office 365
Amazing Support can set up and manage Office 365 systems for your business. This system can connect your entire company infrastructure and foster better collaboration. Integrating MS Office 365 gives you easy access to PowerPoint, Word, Excel, and other files, improving productivity and keeping your Microsoft products up to date.
Digital Transformation
The digital paradigm shift and organisations looking to succeed must undergo digital transformation. While digital transformation is necessary, it is not an easy process. Our experts at Amazing Support offer reliable solutions to ensure that your digital transformation is quick, painless, and effective.
Co-Managed IT Services
While some businesses outsource all their IT processes, others want to keep certain aspects under their own control. If you believe certain IT services are best done in-house, we can help. We offer co-managed IT services, where our team of experts works with your IT team to help you achieve your goals.

How to Get Amazing IT Support

Contact Us

Contact Us

Fill up our online form, book an online meeting or give us a call on 0207 0624 657.

Speak to the Same Person

You get a dedicated account manager who keeps you updated on the progress of your tasks. You can get in touch with them anytime you need to talk about your IT support or communication requirements.

Speak to the Same Person

Switching IT Support

If you are looking to transition from your existing IT Support provider, we can manage the process down to the smallest detail. Partnering with us offers you first-class technology solutions.

Switching IT Support

Our IT Support Company Values

The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.

It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.

It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.

With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.

Why choose Amazing Support?

Why choose Amazing Support? | SUPPORT CALLS
SUPPORT CALLS
Responded to within 1 hour
Why choose Amazing Support? | CLIENTS
CLIENTS
Gave us a 5/5 rating
Why choose Amazing Support? | SUPPORT ISSUES
SUPPORT ISSUES
Resolved within 24 hours
Why choose Amazing Support? | FREE ADDED ADVICE AND TRAINING
FREE ADDED ADVICE AND TRAINING
Book a free Lunch and Learn, and We'll visit your office at a convenient time to explain more about business IT services.
Why choose Amazing Support? | 24 HOUR SYSTEM MONITORING
24 HOUR SYSTEM MONITORING
We keep a close eye on our client's computer systems and networks, even whilst they sleep.
Why choose Amazing Support? | MICROSOFT SILVER ACCREDITED
MICROSOFT SILVER ACCREDITED
As an accredited Microsoft Partner, we have access to the latest news and system information to provide the best support.

Cyber Essentials Certified IT Support Company

Amazing Support Accreditations Amazing Support Accreditations Amazing Support Accreditations

What Makes Our IT Support Amazing!

IT Expertise

With over 20 years in the IT support business, there isn’t much we haven’t encountered before. Our experience helping businesses with their IT issues throughout the years has allowed us to streamline our support processes and deliver a higher-quality IT service.

Speed & Response Times

Our IT Support and Cyber Security teams are on hand whenever you need them and are prepared to deal with any emergency. From viruses, phishing, and ransomware to even deeper cyber security issues, our experts are there to help.

24 Hour System Monitoring

We keep a close eye on your computer systems and networks while you run your business. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

Award-Winning IT Support

A rare breed, Amazing Support is a top 501 global award-winning Managed Service Provider and an accredited Microsoft Silver Partner, giving us access to up-to-date market news, improvements and system information. That means our clients benefit from the best support and management for their IT systems.

Reliable, Local IT Support

Our staff members really do exist. From our integrated offices in London and Hertfordshire, we provide support, consultancy, and advice, while offering a local business-friendly service for clients who want to meet the team behind their IT support.

Eco Friendly

As a UK Business Climate Leader and Member of the SME Climate Hub, we are committed to reaching net-zero emissions before 2050. We strive to work with suppliers and clients with the same climate awareness and green mentality. When you work with us, you can be confident we’re doing what we can to reduce our impact on the environment.

 

IT Support Case Studies

We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles. 

All Case Studies

Testimonials

Client Feedback

As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...

4.8 based on 29 Google reviews
4.4 based on 10 Facebook reviews

I was very impressed with the way my problem was handled.

IT Support Review | Satinder Johal
Satinder Johal
Kleyman & Co Solicitors

We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.

IT Support Review | Paul Isaacs
Paul Isaacs
Generator Group

Very prompt response to request and resolved while on phone.

IT Support Review | Kerry Jack
Kerry Jack
Black Letter PR LLP

Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.

IT Support Review | Steve Jones
Steve Jones
Spotlite Claims Ltd

Amazing Support really do live up to their name! We'd recommend them to any business or organisation.

IT Support Review | Danielle Simmons
Danielle Simmons
Silver Lining Training

Wonderfully responsive and diligent - every time.

IT Support Review | Mike P.
Mike P.
Gadhia Group Ltd

Download our Brochure

Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

Amazing Support | The Amazing Way Brochure

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