Without the knowledge and experience, companies run the risk of becoming stationary, in potential jeopardy of complacency and making unadvised and costly decisions, especially in the area of IT systems, cyber security and support.
Our IT consultancy at Amazing Support adds board-level value to your business. We specialise in advising, improving and ensuring that essential IT systems, departments and processes are at their peak performance for productivity, support, security and profitability. This includes constant management and delegation to responsible people to ultimately assist you in maintaining your commercial targets and budget alignments. We also ensure your company stakeholders are updated and managed in terms of progress and feedback.
IT Consultancy really means having an expert who can oversee an IT project, find the right people and skills, look at the big picture from a strategic point of view and then pull from their wealth of experience and management expertise to make recommendations as appropriate, as well as help implement the right solutions.
With our IT Consultancy you have a senior resource with proven industry experience you can rely on to provide you with sound, structured and measured strategic IT advice as well as assist you before, during and after board level meetings. We call this a Virtual IT Director (vCIO) and we have found that this is one of the key parts of our IT Consultancy. To enable board level executives to make top level decisions once the correct information is in their hands and reachable expectations have been set.
From our London office, we have relationships with the top global IT partners and vendors for increasing systems and cloud cyber security, scalability and reliability, performance and productivity, as well as business continuity and recovery. We work with you to introduce, build and manage these business systems and platforms to improve internal IT operational processes, IT security, compliance and departmental management.
We offer our IT Consultancy on a per project basis, ad-hoc, regular and retainer basis and also at a strategic board level and senior management capacity on a scheduled basis. We can even place temporary, holiday cover or permanent IT Contractors to work within your business all managed through us and by us, so that you are able to get the right advice, at the right times, from the most qualified resources.
Amazing Support were fantastic last Friday afternoon. The support engineer remained calm and composed, despite the fact that I wasn’t, and kept me going with good humour and professionalism.
Everything was back up and running when I thought it was a lost cause. Massive thank you to him!!
We had a number of outstanding tickets which had not been completed for over 6 months by our old IT company and this was not good enough…Amazing Support are a fantastic support help.
In under a year they have helped us to upgrade and improve our infrastructure which was old and no longer supported by Microsoft.
Amazing Support visited our office and attended to, in a professional way, all the IT jobs I had requested to have done. The support engineer answered all of the questions I had patiently. He was a very easy person to talk to, very much a people’s person.
That is why Amazing Support are a really great IT company to work with.
We’re obsessed with business continuity…we’ve seen one too many occasions where businesses have failed to take this seriously enough until after a disaster has already happened!
We know from experience that having preventative and recovery measures in place is the key to making it through those crisis periods.
If your business doesn’t have a solid business continuity and disaster recovery plan to ensure your business can continue working in the event of a systems outage or cyberattack, we can help.
It might be as simple as having data backed up locally, offsite, or in the cloud. For others being able to continue to trade immediately without experiencing any down time might be the most important.
We’re here to look at what systems and processes you currently have in place, how they are used and what your business protection goals are before making recommendations based on your priorities.
Disasters rarely strike but as a business that helps people recover from IT disasters, we regularly see the chaos and stress that situations like this can cause.
Because these scenarios are uncommon, we’ve found that disaster recovery and business priority plans are often at the bottom of the list in terms of priority. But from experience, we can say that this is not the best way to approach such an important part of your IT plan.
At Amazing Support we have a very simple audit procedure that measures your business vulnerabilities. Using the audit, we build disaster recovery and business continuity plans that are in compliance with any regulatory bodies.
Before starting any audits, we take the time to understand what your business is trying to achieve, where your problems lie and your long term goals. Our IT consultancy services always start with an in-depth audit, to ensure that you are always getting the most from your investment with us.
By understanding your company goals as well as any existing problems, cyber security measures and business pressures, we can properly analyse the systems you already have and make recommendations with your goals in mind.
We then use the audit as a test bed of your assets against industry best practises and recognised procedures, concentrating heavily on cyber security, business continuity and disaster recovery. In general, we recommend clients conform to best industry standards as it ultimately enables us to support and manage you better and results in a more stable system.
We also use the information captured from audits to provide you with the documentation to suggest and implement security and performance improvements to your existing systems and ultimately to understand and support your site.
By the end of an audit, you can expect to have a thorough understanding of critical, recommended and ideal changes that can help you achieve your company goals and business compliance.
Perhaps your staff or “the boss” is complaining about the server. Or maybe you need to implement new systems or technology as part of your plans for growth and compliance.
We understand how frustrating these IT projects might be. That’s why we’ve successfully taken on hundreds of projects involving everything from installing new workstations and migrating servers to setting up enterprise level secure platforms, Wi-Fi and cloud services.
Our project team have over 10 years of experience working with all levels of users and business owners and has a wealth of experience in solving problems, implementing IT solutions and understanding growth requirements.
Our expert team deliver bespoke IT consultancy services throughout London and across all boroughs, including:
Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney,
Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington,
Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.
Adopting technology is crucial for modern businesses to succeed and professional IT management of that technology is essential. Our Virtual IT Director (virtual Chief Information Officer CIO) service provides a senior, experienced and level-headed business and technology expert to serve as a professional adviser to your company.
Your vCIO will have a technical and business background and be extremely familiar with a broad range of technologies, platforms and industry standard procedures to help you reach your business goals. Importantly, the vCIO will ask the right questions to help formulate technology recommendations that will support your core business aims. They will also help you stay on track with your overall IT strategy for your business inclusive of progress and budgetary requirements.
Essentially, you gain all of the benefits of years of experience through supporting and managing diverse IT environments across a variety of clients and industries. You also don’t have to pay for a full-time board level executive as our vCIO will act as that intermediary member on your behalf.