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Professional IT consultancy helping you get the most out of IT for your business and supporting you all the way
For any business, employing skilled people to help drive your company processes and lead operational development forward is a costly resource.
Without the knowledge and experience, companies run the risk of becoming stationary, in potential jeopardy of complacency and making unadvised and costly decisions, especially in the area of IT systems, cyber security and support.
Our IT consultancy at Amazing Support adds board-level value to your business. We specialise in advising, improving and ensuring that essential IT systems, departments and processes are at their peak performance for productivity, support, security and profitability.
This includes constant management and delegation to responsible people to ultimately assist you in maintaining your commercial targets and budget alignments. We also ensure your company stakeholders are updated and managed in terms of progress and feedback.
This is how we do it...
We believe in employing brilliant staff who not only understand the technical side of business, but are also customer service people. They speak to our clients and love getting to know you, so we can ensure our service compliments the way you work.
Every client is treated as if they are our only one. We care passionately about customer services and do everything we can to ensure that your dealings with us are smooth and structured – this has been the bedrock of how we have grown our business and is known internally as The Amazing Way®.
Our team are obsessed about your systems and how they’re proactively managed. If we can’t say with absolute confidence that we know your business inside and out, how to support your business and your staff on a day-to-day basis, that we know how to get you up and running in the event of a failure, then we do whatever it takes to ensure that we do.
We have implemented a sophisticated Service Desk Ticket Management System together with a Service Level Agreement (SLA) in relation to response times for incidents and requests so that we know how to handle and manage each and every issue to ensure your service delivery expectations are set and met.
Amazing Support delivers fast, reliable and proactive IT support services that keeps your business connected. From expert cyber security and IT consultancy projects to scalable cloud solutions and secure backup and disaster recovery, our bespoke packages are designed to adapt to the ever-changing needs of your organisation.
Our services give you full control of your technology to fully maximise its efficiency and value to your business, giving you the platform to focus on core activities. Whether it’s fully outsourced IT support or services that can complement your internal tech team, we always find the right solutions that work for you.
The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.
It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.
It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.
With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.
We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles.
As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...
Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.
Personally speak with one of our Directors to discuss your requirements. Complete this quick form and we will be in touch or contact us using: