London IT Support & Cyber Security

the AMAZING way

EXPERT IT SUPPORT IN LONDON

From both our central London IT Support and Hertfordshire offices, we provide unrivalled IT Support services to businesses large and small who are looking for an IT partner that can provide complete, cyber secure and managed IT solutions. Our comprehensive service list spans across all areas of business IT including: Managed IT Services, Cloud Computing, IT Consultancy and Cyber Security. With over 20 years of experience in IT Support.
For over two decades our team has been supporting, protecting and optimising the way 100s of SME companies across London operate and perform with technology.
From financial powerhouses in Mayfair to small businesses in St Albans, we pride ourselves on delivering a consistent, trustworthy and Amazing IT Support service to all of our clients. Amazing Support, your chosen Managed IT Support company.

Meet our Leadership Team

When Amazing Support was founded, the owners had both already been in the IT business for over 10 years. They’d seen how businesses got pushed back and forth among their IT suppliers who refused to take responsibility for problems.

That’s why we pride ourselves on the collective qualities and experience in the company by taking full ownership of issues that arise. And we go a step beyond that: we catch potential pitfalls before they bring your business to a grinding halt with proactive IT Support in London.

Our Award Winning IT Services

Have a look at how we combine brilliant customer service with cyber platforms & experienced proactive technical support for your desktops, servers, networks & cloud.

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Where We
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The Amazing Way is our mantra and ethos – it’s how we consistently deliver the high-quality IT support our clients have come to expect.
It means that you can rely on our can-do attitude – that you won’t be on hold with your suppliers for hours when things don’t go as planned.

It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen… That we’ll always keep you informed so you can make the best decisions for your business.

With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice.

Download our brochure

Find out how we deliver IT support the Amazing Way!

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BENEFITS OF OUR IT SUPPORT SERVICES
Free Added Advice and Training
Expertise
Speed & Responsiveness
24 Hour System Monitoring
Microsoft Silver Accredited
Reliable, Local IT Support in London
Want to know more about how better integrated IT could benefit your business? Perhaps you’ve forgotten how to perform a task in Microsoft Office…Or maybe how to design systems that protect you from Cyber Crime? Book a free Lunch ‘n’ Learn, and we’ll visit your offices at a convenient time to explain more about our business IT services.
With over 20 years in the IT support business there isn’t much we haven’t encountered before. Our experience helping businesses with their IT issues throughout the years has allowed us to streamline our support processes and deliver a higher-quality IT service.
Our IT Support and Cyber Security teams are on hand whenever you need them and are prepared to deal with any emergency that may arise. From viruses, phishing and ransomware, to even deeper cyber security issues, our experts are there to help.
We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.
A rare breed, Amazing Support is an accredited Microsoft Silver Partner, giving us access to up-to-date market news, improvements and system information that means all of our clients benefit from the best support and management for their Microsoft systems.
Our staff really do exist. From our integrated offices we provide support, consultancy and advice, while offering a local business friendly service for clients who want to meet the team behind their IT support.

IT Consultancy in London

When complete Managed IT Support is more than required for your business we provide expert IT Consultancy in London. Advising and implementing IT infrastructure whilst being the go-to consultants for in-house IT Support teams, as well as acting as Virtual IT Director (vCIO) a strategic IT adviser for your board.

Managed Cyber Compliance

With the GDPR now in force, it’s more crucial than ever to implement a cyber security foundation for your business. Our Managed CE Compliance performs a full Cyber Security Audit across your business network and devices using a GCHQ Cyber Accelerated platform.

Our gap analysis audit will show your current cyber security status and the improvements that need to be made in-line with the Cyber Essentials Scheme requirements. Once these technical changes have been made, we will submit the Cyber Essentials self-assessment for certification as well as arrange for £25,000 Cyber Liability Insurance Cover to be put in place.

The Cyber Essentials self-assessment will be re-submitted annually through our platform, automatically taking into account any and all business IT security changes so that you are re-certified and to ensure your Cyber Liability Insurance remains valid.

The Power of an In-House Support Team at your fingertips!

Maybe you’ve outgrown your one-man IT “team” or maybe you’re looking to upgrade your systems to something faster and more up-to-date.

Whatever the reason, with Amazing Support you get the expertise, strength and security of an entire IT department at a fraction of the cost and headache.

And of course, with access to our entire business IT support team support team, you can expect exceptional customer service every single day. Take a look at our service scores to see how well we support our business IT clients.

SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%

Get a Quick IT Support Quote and you’ll see how much it would cost for us to support your business.

Your Local IT Support Company

Based 5 minutes from Mayfair, our London IT Support team provide the city’s businesses with the help they need to stay connected.

Frequently Asked Questions

We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.

Yes, we support both Microsoft and Apple operating system computers.

The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.

We have offices in London, Hertfordshire and Manchester
By calling our support team on 0203 728 2555 (option 1) or emailing them at [email protected]
Absolutely, we do this pro-actively and regularly for maintenance, on an ad-hoc basis for projects and also on-demand when you need hands on deck to resolve a problem
We support businesses that have their primary location in Greater London but we do still support their remote and satellite offices that often are located across the UK
Yes, we offer out-of-hours support both extended hours and 24/7