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IT Support

The Amazing Way

Whether it’s office based, a hybrid setup or for remote working, our IT support services are built around your specific business needs. We grow with you as you evolve as a company, ensuring you have the right level of technical support to achieve your commercial goals.

IT Support
Paul Isaacs | Generator Group
"We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all."Paul Isaacs | Generator Group

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    IT Support Services

    Amazing Support delivers fast, reliable and proactive IT support services that keeps your business connected. From expert cyber security and IT consultancy projects to scalable cloud solutions and secure backup and disaster recovery, our bespoke packages are designed to adapt to the ever-changing needs of your organisation.

    IT Support Services

    Our services give you full control of your technology to fully maximise its efficiency and value to your business, giving you the platform to focus on core activities. Whether it’s fully outsourced IT support or services that can complement your internal tech team, we always find the right solutions that work for you.

    Remote IT Support
    We offer a remote IT support team for your business, giving you access to experienced IT professionals. Most organisations rely on remote IT teams due to the resources it saves. Our solution provides you with a team of IT experts without disrupting your office activities.
    Cyber Security
    Data privacy is a fundamental right, and organisations that store their consumers' data must protect it under the law. We at Amazing Support help you manage cyber risks and implement safeguards for your stored data. We even offer cyber security training to your staff, preparing them in case of an attack.
    IT Consultancy
    Improve your IT management systems that will work towards growing your business. Amazing Support has been providing consultancy services to London businesses for years. Our experts can guide you on how you can implement an IT infrastructure within your company. We can also appoint a Virtual IT Director that can overlook the IT processes in your organisation and act as an advisor for the board.
    Cloud Solutions
    Cloud services allow your company to access IT systems wherever and whenever needed. We offer cloud solutions to our clients, allowing them to boost productivity in their business operations while maintaining security.
    Back-Up & Disaster Recovery
    Every business is encouraged to keep a backup of all their sensitive data. There are often instances where you may forget to back up your data, and losing this data can be catastrophic. We offer backup and disaster recovery services, optimising and managing your backup processes.
    Microsoft Office 365
    Amazing Support can set up and manage Office 365 systems for your business. This system can connect your entire company infrastructure and foster better collaboration. Integrating MS Office 365 gives you easy access to PowerPoint, Word, Excel, and other files, improving productivity and keeping your Microsoft products up to date.
    Digital Transformation
    The digital paradigm shift and organisations looking to succeed must undergo digital transformation. While digital transformation is necessary, it is not an easy process. Our experts at Amazing Support offer reliable solutions to ensure that your digital transformation is quick, painless, and effective.
    Co-Managed IT Services
    While some businesses outsource all their IT processes, others want to keep certain aspects under their own control. If you believe certain IT services are best done in-house, we can help. We offer co-managed IT services, where our team of experts works with your IT team to help you achieve your goals.

    How to Get Amazing IT Support

    Contact Us

    Contact Us

    Fill up our online form, book an online meeting or give us a call on 0207 0624 657.

    Speak to the Same Person

    You get a dedicated account manager who keeps you updated on the progress of your tasks. You can get in touch with them anytime you need to talk about your IT support or communication requirements.

    Speak to the Same Person

    Switching IT Support

    If you are looking to transition from your existing IT Support provider, we can manage the process down to the smallest detail. Partnering with us offers you first-class technology solutions.

    Switching IT Support

    Our IT Support Company Values

    The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.

    It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.

    It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.

    With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.

    Why choose Amazing Support?

    Why choose Amazing Support? | SUPPORT CALLS
    SUPPORT CALLS
    Responded to within 1 hour
    Why choose Amazing Support? | CLIENTS
    CLIENTS
    Gave us a 5/5 rating
    Why choose Amazing Support? | SUPPORT ISSUES
    SUPPORT ISSUES
    Resolved within 24 hours
    Why choose Amazing Support? | FREE ADDED ADVICE AND TRAINING
    FREE ADDED ADVICE AND TRAINING
    Book a free Lunch and Learn, and We'll visit your office at a convenient time to explain more about business IT services.
    Why choose Amazing Support? | 24 HOUR SYSTEM MONITORING
    24 HOUR SYSTEM MONITORING
    We keep a close eye on our client's computer systems and networks, even whilst they sleep.
    Why choose Amazing Support? | MICROSOFT SILVER ACCREDITED
    MICROSOFT SILVER ACCREDITED
    As an accredited Microsoft Partner, we have access to the latest news and system information to provide the best support.

    Cyber Essentials Certified IT Support Company

    Amazing Support Accreditations Amazing Support Accreditations Amazing Support Accreditations

    High-Strength Cyber Security Measures

    A single breach in company data or IT infrastructure can be detrimental. The results are substantial financial and reputational losses for your business. Small- and medium-sized businesses are particularly at risk and need trustworthy IT support partners to help them stay secure. 

    We understand how serious cyber security is and the legitimate risks to your business. The digital landscape changes every day in London and worldwide, and it’s tough for businesses to keep up. Many companies don’t take sufficient steps to protect their data or take the unknown dangers of cyber threats for granted. 

     High-Strength Cyber Security Measures

    Our cyber security measures provide the protection your business needs. We do whatever it takes to keep your business assets and IT infrastructure safe, from server and network security to advanced malware protection and firewalls; we deliver it all. Our experts have decades of combined experience in IT security, so we can offer your business and its stakeholders the ultimate in security. 

    Cyber Essentials & GDPR

    If your London business stores, processes, or manages the personal data of EU residents, then you have a duty to comply with the General Data Protection Regulation (GDPR). Failing to follow these regulations or negligent non-compliance could result in stiff financial penalties.

    Amazing Support can help you become compliant with the GDPR quickly and easily using the Cyber Essentials scheme. We’re experts in cyber security and GDPR compliance, so we can ensure your business understands your personal data responsibilities.
    Our Cyber Essentials scheme helps you protect the data you’ve stored from customers, clients, colleagues, and staff members. We simplify the data security jargon and find a solution that best suits your business needs.

    What Makes Our IT Support Amazing!

    IT Expertise

    With over 20 years in the IT support business, there isn’t much we haven’t encountered before. Our experience helping businesses with their IT issues throughout the years has allowed us to streamline our support processes and deliver a higher-quality IT service.

    Speed & Response Times

    Our IT Support and Cyber Security teams are on hand whenever you need them and are prepared to deal with any emergency. From viruses, phishing, and ransomware to even deeper cyber security issues, our experts are there to help.

    24 Hour System Monitoring

    We keep a close eye on your computer systems and networks while you run your business. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

    Award-Winning IT Support

    A rare breed, Amazing Support is a top 501 global award-winning Managed Service Provider and an accredited Microsoft Silver Partner, giving us access to up-to-date market news, improvements and system information. That means our clients benefit from the best support and management for their IT systems.

    Reliable, Local IT Support

    Our staff members really do exist. From our integrated offices in London and Hertfordshire, we provide support, consultancy, and advice, while offering a local business-friendly service for clients who want to meet the team behind their IT support.

    Eco Friendly

    As a UK Business Climate Leader and Member of the SME Climate Hub, we are committed to reaching net-zero emissions before 2050. We strive to work with suppliers and clients with the same climate awareness and green mentality. When you work with us, you can be confident we’re doing what we can to reduce our impact on the environment.

     

    Specialist IT Support Sectors

    Our team of experts has worked for several businesses. Amazing Support offers our expertise in a number of verticals that we are already familiar with.

    IT Support Case Studies

    We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles. 

    All Case Studies

    Testimonials

    Client Feedback

    As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...

    4.8 based on 29 Google reviews
    4.4 based on 10 Facebook reviews

    I was very impressed with the way my problem was handled.

    IT Support Review | Satinder Johal
    Satinder Johal
    Kleyman & Co Solicitors

    We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.

    IT Support Review | Paul Isaacs
    Paul Isaacs
    Generator Group

    Very prompt response to request and resolved while on phone.

    IT Support Review | Kerry Jack
    Kerry Jack
    Black Letter PR LLP

    Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.

    IT Support Review | Steve Jones
    Steve Jones
    Spotlite Claims Ltd

    Amazing Support really do live up to their name! We'd recommend them to any business or organisation.

    IT Support Review | Danielle Simmons
    Danielle Simmons
    Silver Lining Training

    Wonderfully responsive and diligent - every time.

    IT Support Review | Mike P.
    Mike P.
    Gadhia Group Ltd

    FAQs

    What is IT Support?
    What does an IT Support company do?
    Why do you need IT Support?
    Which areas do you cover, and where are your offices?
    Do you offer remote IT support?
    Why should I hire Amazing Support to manage my IT issues?
    Can you help us transition to a work-from-home model for our business?
    Do you provide support round-the-clock?

    Download our Brochure

    Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

    Amazing Support | The Amazing Way Brochure

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