Amazing Support Leadership Team

Meet our Leadership Team

 

When Amazing Support was founded, the owners had both already been in the IT business for over 10 years. They’d seen how businesses got pushed back and forth among their IT suppliers who refused to take responsibility of problems.

 

That’s why we pride ourselves on the collective qualities and experience in the company by taking full ownership of issues that arise. And we go a step beyond that: we catch potential pitfalls before they bring your business to a grinding halt with proactive managed IT support in London & Hertfordshire.

 

our IT services

Have a look at how we combine brilliant customer service with cyber platforms & experienced proactive technical support for your desktops, servers and networks, to deliver a fully outsourced Managed IT Support & Cyber Security service.

 

You need secure access to your company IT wherever you are & whenever you need to. We can make that happen for your business with cloud solutions & cloud technology without any bottlenecks or security worries.

 

We are obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategy & board level assistance, our IT Consultancy adds major value to your business.

THE AMAZING WAY®

The Amazing Way is our mantra and ethos – it’s how we consistently deliver the high-quality IT support our clients have come to expect.

It means that you can rely on our can-do attitude – that you won’t be on hold with your suppliers for hours when things don’t go as planned.

 

It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen… That we’ll always keep you informed so you can make the best decisions for your business.

 

With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice.

managed cyber compliance

With the GDPR now in force, it’s more crucial than ever to implement a cyber security foundation for your business. Our Managed CE Compliance performs a full Cyber Security Audit across your business network and devices using a GCHQ Cyber Accelerated platform.

Our gap analysis audit will show your current cyber security status and the improvements that need to be made in-line with the Cyber Essentials Scheme requirements. Once these technical changes have been made, we will submit the Cyber Essentials self-assessment for certification as well as arrange for £25,000 Cyber Liability Insurance Cover to be put in place.

The Cyber Essentials self-assessment will be re-submitted annually through our platform, automatically taking into account any and all business IT security changes so that you are re-certified and to ensure your Cyber Liability Insurance remains valid.

 

The power of an in-house IT team at your fingertips

Maybe you’ve outgrown your one-man IT “team” or maybe you’re looking to upgrade your systems to something faster and more up-to-date.

 

Whatever the reason, with Amazing Support you get the expertise, strength and security of an entire IT department at a fraction of the cost and headache.

 

And of course, with access to our entire support team, you can expect exceptional customer service every single day. Take a look at our service scores to see how well we support our business IT clients.

Get a Quick IT Support Quote and you’ll see how much it would cost for us to support your business. 

Support calls responded to within 1 hour0%
Clients gave us a 5/5 rating0%
Support issues resolved within 24 hours0%
Sue, Affinity Financial Advisors Ltd

Sue, Affinity Financial Advisors Ltd

Amazing Support were fantastic last Friday afternoon.  The support engineer remained calm and composed, despite the fact that I wasn’t, and kept me going with good humour and professionalism.

 

Everything was back up and running when I thought it was a lost cause.  Massive thank you to him!!

 

Angela, Armstrong International

Angela, Armstrong International

We had a number of outstanding tickets which had not been completed for over 6 months by our old IT company and this was not good enough…Amazing Support are a fantastic support help. 

 

In under a year they have helped us to upgrade and improve our infrastructure which was old and no longer supported by Microsoft.

 

Les, School I.D.

Les, School I.D.

Amazing Support visited our office and attended to, in a professional way, all the IT jobs I had requested to have done. The support engineer answered all of the questions I had patiently. He was a very easy person to talk to, very much a people’s person.

 

That is why Amazing Support are a really great IT company to work with.

 

Richard, Hashtags Etc

Richard, Hashtags Etc

Often you come off the phone from a customer support helpline feeling “they don’t know anything, this is all bull” but I just came off the phone from Amazing Support feeling confident and happy that they know what the problem is, that the engineer has a solution in mind, that he is working on it, that he will keep me updated and that he will call me back. That’s what you want from a support company.

 

your local IT Support company

We are an award-winning, Microsoft Silver accredited & Cyber Essentials certified,  Managed IT Support Company, proud to serve small to medium businesses with our Managed IT Support & Cyber Security, Cloud Solutions & IT Consultancy in the London & Hertfordshire areas.

We know how important it is being able to rely on local businesses for advice and support and we also know that for a business to succeed it needs to be able to collaborate with the best companies within their budget, but also with those that have that local, friendly touch and reach.

Based in Hertfordshire ourselves, we provide businesses with our Managed IT Support in London and Greater London areas (around the M25), including the North London, Hertfordshire and Bedfordshire business communities.

 

Our clients range from 5-50+ in size but no matter your structure our Managed IT Support & IT services remain the same consistency across the board, all backed by our Service Level Agreement (SLA) and our Amazing Way ethos.

 

Contact us

0203 728 2555

[email protected]

 

London Office

Amazing Support
3rd Floor
207 Regent Street
London
W1B 3HH
Click here for directions

 

Hertfordshire Office

Amazing Support
Unit 15, The Hub
Elstree Aerodrome
Hogg Lane, Elstree
Hertfordshire
WD6 3AW
Click here for directions

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