IT Support Manchester

By working with small and medium sized enterprises, we’ve developed the knowledge and expertise to become an industry-leading IT support company for Manchester’s businesses. With our emphasis on strong customer support and attention to detail, we can enhance your organisation’s IT operations.

Your Trusted IT Support Company In Manchester

Amazing Support has been a leading company in the field of IT support for over 10 years. As an established local business in Manchester, we understand the IT needs of other businesses in the area. We’re passionate about providing comprehensive business IT support services, helping your business grow and stay safe in the digital age.

We’ve worked with many different organisations across Manchester, so we have the expertise you need to streamline your business operations. When you choose Amazing Support, you choose to work with some of the best IT consultants in Manchester. You can rely on our IT support services to keep your systems running in addition to our consultation and advice. We can even send one of our experts to your business if you need a problem solved onsite.

With Amazing Support as your IT support and consulting partner, your business can realise its full potential.

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We're Here To Help

We provide IT support and consulting services to Manchester businesses remotely and onsite. When you need us the most, we’re there to help. Our services are backed by our Service Level Agreement (SLA).

We help Manchester businesses big and small develop efficient IT systems. We set up system management and monitoring, so your new systems fit seamlessly with your existing IT infrastructure. At Amazing Support, we believe every business is unique. That’s why we don’t use one-size-fits-all solutions – your business deserves a suite of IT services tailored for you. With our managed IT for Manchester companies, we offer both flexibility and smooth business operations. We’ve worked with organisations across various industries, so we have a wide range of expertise.

For some businesses, a solid IT framework includes an extensive network of IT consultants and in-house specialists. Many multinational corporations will host such networks in each of their offices. But what about your small or medium-sized enterprise in Manchester? Most SMEs don’t have the resources to keep a full-time team of IT professionals. Should your company’s IT systems suffer just because you’re not a corporation? Of course not!

At Amazing Support, we strive to make the best-in-class IT support service available to all SMEs and start-ups in Manchester. We provide the same dedication to smaller organisations as we do with our large clients – because we want every business to be successful.

Our IT Support Services in Manchester

Your IT systems are crucial – without them, you can’t conduct business. Our IT experts provide the support you need when you need it, in support packages that can be scaled up or down according to your IT infrastructure needs. Our friendly team members will always prioritise your Manchester business, crafting a flexible solution to your problems.

Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.

Complete Managed Backups

You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.

Cloud Solutions

An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.

Cyber Security

We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.

IT Consultancy

Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.

Microsoft Office 365

Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.

Remote IT Support

Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.

System Design & Creation

The suite of IT services we offer to Manchester businesses is as thorough or as basic as you require. Whether you’re looking for additional support to your in-house IT team or want to outsource your business IT completely, we can provide a flexible service package for you. We take a fresh approach with each client, so you never get someone else’s solutions. You get amazing support that’s optimised for you.

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We Take Cyber Security Seriously



The potential for cyber threats increases each day in today’s globalised, digitised world. Businesses rely on IT systems more than ever and those systems can easily come under attack without proper precaution. Cyber attacks, data breaches, and data losses are detrimental to your business, causing often irreparable damage to your company as well as compromising your users’ trust.

With our Managed IT Services, specifically our Cyber Security and GDPR support, are designed to protect Manchester businesses from cyber threats. We’re experts in cyber security and consistently help companies bolster their cyber defences. By auditing your current cyber security health, we can devise lasting solutions that will keep you both functional and protected. Cyber security measures are only effective if they enhance business productivity, after all.

Amazing Support also provide IT consultancy on cyber security, should you need our expert guidance on a special project or as an addition to in-house IT services. With our Manchester IT Support, you can rest easy knowing that your systems, network, and data remain secure.

Cyber Essentials Scheme & GDPR



Amazing Support is recognised by the UK Government as a Cyber Essentials IT Support Company. The Cyber Essentials Scheme is a government-sponsored scheme to streamline cyber security practices and GDPR compliance among UK businesses. Companies that become certified in Cyber Essentials learn the basics of cyber security, how to prevent cyber attacks, and how to become and remain compliant with the GDPR.

Carrying a Cyber Essentials certification enhances your company’s productivity. You’re less exposed to potential threats, resulting in less data loss and less downtime. The Cyber Essentials certification also demonstrates to your customers that you take their data privacy and security seriously.

Since we’re a Cyber Essentials IT Support Company, we’re qualified to train your Manchester business on best practices in cyber security and GDPR compliance. We’ll handle the entire process, from start to finish, employing the latest resources along with our expertise to protect your information. By following the Cyber Essentials scheme, you can stay safe from up to 80% of cyber threats.

Flexible Cloud Solutions



More Manchester businesses are seeing the potential of the scalable solutions offered by the cloud. Utilising cloud technology can save on expenses – you won’t have to pay for on-site servers and you can select a monthly data storage and management plan that’s suited to your needs. Connecting to the cloud also boosts efficiency, as employees can access your network from anywhere.

Amazing Support is a cutting-edge IT support company, staying current on the latest trends in cloud technology. We use these resources and our expertise in cloud hosting and management to offer Cloud Services and consultancy to Manchester businesses. We can help you optimise your Cloud Solutions, Cloud Computing Solutions, Cloud Email, and Cloud Manager services.

Once we’ve consulted with you on your business needs and how you plan to use the cloud, we can devise your cloud solution. We’ve helped many businesses of various sizes across Manchester switch their systems to the cloud, so we’re qualified to help your business too.

Data Backup & Disaster Recovery



Unfortunately, data losses and data breaches are a common occurrence for the modern business. Cyber criminals work to counter your defences and take advantage of vulnerabilities in your IT system. Human error can lead to significant data loss as well.

Inevitably, disaster will strike your business at some point and you should be prepared for when it does. As part of our Managed IT Services, we provide sophisticated Backup and Disaster Recovery. Starting with an audit of your current infrastructure and backup processes, we devise a backup and data recovery plan for your Manchester business.

Recovery plans are usually detailed and comprehensive, relying on structured processes to get your business up and running again as quickly as possible. We can not only build a plan for you but also assist in carrying it out should the need arise.

What happens when you partner with us?

1

Get set up

First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.
2

Schedule Meetings

We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.
3

Completing Onboarding

Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.
4

On-going IT Support

With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.

Frequently Asked Questions

We've compiled a series of FAQs but if you can't find the answer here please contact us to find out more.

Do you cover Apple macs?
What do IT support companies actually do these days?
Can you help us move to a more flexible working approach so that staff can work from home?
Can you help us with VOIP?
Do you have offices and where are they?
How can I log an IT support problem?
Can you send an IT support engineer to my office?
We have offices across the UK - can you provide IT support for multiple locations?
How long have you been around?
What are your SLA’s at Amazing Support?
Do you do out of hours support?

Download Our Brochure

Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

See how we’ve helped other companies stay ahead with IT…

Block Support

Learn more about how Affinity Financial Advisors, an independent financial advisory firm for individuals who want to provide for and invest in their retirement, utilises a block hour support contract with Amazing Support for their day-to-day remote and on-site IT support.

Read the Case Study

IT Consultancy

Here's how we helped Armstrong International, a specialist executive search firm focused on senior level hiring in the Financial Services market, to upgrade and improve their infrastructure, which was old and no longer supported by Microsoft, in under a year.

Read the Case Study

Cloud Productivity

When Lantrade Global Supplies, an innovative procurement specialist and logistics company, needed an IT overhaul, this is how we increased their business efficiency...

Read the Case Study

Disaster Recovery and Business Continuity

Here's how Gibbors Accountants, a full service Accountancy Firm, has gained the assurance that their business is recoverable in even the worst disaster or crisis event...

Read the Case Study

Hosted Email

Why Share a Mortgage, a shared ownership membership platform, were losing business because of unsatisfactory email hosting, and how we helped them resolve these issues by moving them to a secure hosted exchange enterprise platform...

Read the Case Study

Managed User and Security Support

How Hashtags Etc (now re-branded as The Great British Branding Company), a branding and promotional marketing company, gained access to best-in-class security solutions and kept their staff and equipment supported, by working with us...

Read the Case Study

Enterprise WiFi Solutions

Here's how The JCDS Group, a holding company for a large number of commercial leisure and office buildings, acquired a strong and stable Wi-Fi signal across their business locations, together with a branded facility to enable guests to login and manage their time through a voucher-based system...

Read the Case Study

Overseas Businesses

How Smartmatic, the undisputed leader in the electronic voting industry, took advantage of the full array of IT services provided by Amazing Support, safeguarded the business in maintaining their unique hold on the EMEA market, and ensured continuity of their commercial operations...

Read the Case Study

Why choose Amazing Support?

Free Added Advice and Training

Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.

24 Hour System Monitoring

We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

Microsoft Silver Accredited

A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.

SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%

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Your Local IT Support Company

Based 5 minutes from Mayfair, our London IT Support team provide the city’s businesses with the help they need to stay connected.

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    Morris - Morris Treger

    Great service!

    Jane - Blackjack's Mill Ltd

    Problem sorted thanks to Mohammad :)

    Laurence - Silva Timber Products Ltd

    Quick and easy as everything was done for me.

    Petra - Chelsea Psychology Clinic

    The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

    Sangita - Banana Tree

    Excellent service - Thank You!

    Tony - Minerva MC

    I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

    Fran - FMC Ltd

    I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

    Paul - Silva Timber Ltd

    Quick service, e-mailed and someone phoned me back within 15 minutes.

    Andy - Adams Mitchell

    Very quick response, cleared issue very quickly.