IT Support Manchester

I called this morning and didn’t have to wait long for a response. The person who dealt with my problem was Eric. He was extremely helpful and had the problem sorted in quick time. – Leslie, School ID

Your Trusted IT Support Company in Manchester

Amazing Support has been a leading company in the field of IT support for over 10 years. As an established local business in Manchester, we understand the IT needs of other businesses in the area. We’re passionate about providing comprehensive business IT support services, helping your business grow and stay safe in the digital age.

We’ve worked with many different organisations across Manchester, so we have the expertise you need to streamline your business operations. When you choose Amazing Support, you choose to work with some of the best IT consultants in Manchester. You can rely on our IT support services to keep your systems running in addition to our consultation and advice. We can even send one of our experts to your business if you need a problem solved onsite.

With Amazing Support as your IT support and consulting partner, your business can realise its full potential.

Get an instant quote for your IT support needs with our quick quote tool

We're here to help

We provide IT support and consulting services to Manchester businesses remotely and onsite. When you need us the most, we’re there to help. Our services are backed by our Service Level Agreement (SLA).

We help Manchester businesses big and small develop efficient IT systems. We set up system management and monitoring, so your new systems fit seamlessly with your existing IT infrastructure. At Amazing Support, we believe every business is unique. That’s why we don’t use one-size-fits-all solutions – your business deserves a suite of IT services tailored for you. With our managed IT for Manchester companies, we offer both flexibility and smooth business operations. We’ve worked with organisations across various industries, so we have a wide range of expertise.

For some businesses, a solid IT framework includes an extensive network of IT consultants and in-house specialists. Many multinational corporations will host such networks in each of their offices. But what about your small or medium-sized enterprise in Manchester? Most SMEs don’t have the resources to keep a full-time team of IT professionals. Should your company’s IT systems suffer just because you’re not a corporation? Of course not!

At Amazing Support, we strive to make the best-in-class IT support service available to all SMEs and start-ups in Manchester. We provide the same dedication to smaller organisations as we do with our large clients – because we want every business to be successful.

Chat with one of our Directors

Our Support Services

24 hour – 7 day maintenance

All your systems, laptops, servers, PC’s and technology are monitored constantly to ensure maximum uptime and minimal downtime.

Complete Managed Backups

Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.

Cloud Solutions

You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.

Cyber Security

An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.

IT Consultancy

We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.

Microsoft Office 365

Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.

Remote IT Support

Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.

System Design & Creation

Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.

The suite of IT services we offer to Manchester businesses is as thorough or as basic as you require. Whether you’re looking for additional support to your in-house IT team or want to outsource your business IT completely, we can provide a flexible service package for you. We take a fresh approach with each client, so you never get someone else’s solutions. You get amazing support that’s optimised for you.

Our qualified engineers can offer IT support on an ongoing or ad-hoc basis, as well as consult on a special, one-time project. Updating your current licenses and virus packages, doing a general health check of your IT infrastructure, and auditing for cyber security and GDPR are just a few of the many options we provide to Manchester businesses.

You need an IT consultancy that will not leave you waiting and can provide quick and long-lasting answers. By using our managed IT support you are able to lower costs and re-focus your resources into other key areas of the business.

Find out more about:

We Take Cyber Security Seriously

The potential for cyber threats increases each day in today’s globalised, digitised world. Businesses rely on IT systems more than ever and those systems can easily come under attack without proper precaution. Cyber attacks, data breaches, and data losses are detrimental to your business, causing often irreparable damage to your company as well as compromising your users’ trust.

With our Managed IT Services, specifically our Cyber Security and GDPR support, are designed to protect Manchester businesses from cyber threats. We’re experts in cyber security and consistently help companies bolster their cyber defences. By auditing your current cyber security health, we can devise lasting solutions that will keep you both functional and protected. Cyber security measures are only effective if they enhance business productivity, after all.

Amazing Support also provide IT consultancy on cyber security, should you need our expert guidance on a special project or as an addition to in-house IT services. With our IT services, you can rest easy knowing that your systems, network, and data remain secure.

Cyber Essentials Scheme & GDPR

Amazing Support is recognised by the UK Government as a Cyber Essentials IT Support Company. The Cyber Essentials Scheme is a government-sponsored scheme to streamline cyber security practices and GDPR compliance among UK businesses. Companies that become certified in Cyber Essentials learn the basics of cyber security, how to prevent cyber attacks, and how to become and remain compliant with the GDPR.

Carrying a Cyber Essentials certification enhances your company’s productivity. You’re less exposed to potential threats, resulting in less data loss and less downtime. The Cyber Essentials certification also demonstrates to your customers that you take their data privacy and security seriously.

Since we’re a Cyber Essentials IT Support Company, we’re qualified to train your business on best practices in cyber security and GDPR compliance. We’ll handle the entire process, from start to finish, employing the latest resources along with our expertise to protect your information. By following the Cyber Essentials scheme, you can stay safe from up to 80% of cyber threats.

Flexible Cloud Solutions

More businesses are seeing the potential of the scalable solutions offered by the cloud. Utilising cloud technology can save on expenses – you won’t have to pay for on-site servers and you can select a monthly data storage and management plan that’s suited to your needs. Connecting to the cloud also boosts efficiency, as employees can access your network from anywhere.

Amazing Support is a cutting-edge IT support company, staying current on the latest trends in cloud technology. We use these resources and our expertise in cloud hosting and management to offer Cloud Services and consultancy to Manchester businesses. We can help you optimise your Cloud Solutions, Cloud Computing Solutions, Cloud Email, and Cloud Manager services.

Once we’ve consulted with you on your business needs and how you plan to use the cloud, we can devise your cloud solution. We’ve helped many businesses of various sizes across Manchester switch their systems to the cloud, so we’re qualified to help your business too.

Data Backup & Disaster Recovery

Unfortunately, data losses and data breaches are a common occurrence for the modern business. Cyber criminals work to counter your defences and take advantage of vulnerabilities in your IT system. Human error can lead to significant data loss as well.

Inevitably, disaster will strike your business at some point and you should be prepared for when it does. As part of our Managed IT Services, we provide sophisticated Backup and Disaster Recovery. Starting with an audit of your current infrastructure and backup processes, we devise a backup and data recovery plan for your business.

Recovery plans are usually detailed and comprehensive, relying on structured processes to get your business up and running again as quickly as possible. We can not only build a plan for you but also assist in carrying it out should the need arise.

What happens when you partner with us?

1

Get set up

First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.

2

Schedule Meetings

We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.

3

Completing Onboarding

Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.

4

On-going IT Support

With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.

Frequently Asked Questions

We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.

Yes, we support both Microsoft and Apple operating system computers.

The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.

We have offices in London, Hertfordshire and Manchester
By calling our support team on 0203 728 2555 (option 1) or emailing them at [email protected]
Absolutely, we do this pro-actively and regularly for maintenance, on an ad-hoc basis for projects and also on-demand when you need hands on deck to resolve a problem
We support businesses that have their primary location in Greater London but we do still support their remote and satellite offices that often are located across the UK
Yes, we offer out-of-hours support both extended hours and 24/7

Download our brochure

Find out how we deliver IT support the Amazing Way!

By downloading you agree to your data being passed to Amazing Support. For details on how we use it and keep it secure please see our Privacy Policy.

Why choose Amazing Support?

Free Added Advice and Training

Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.

24 Hour System Monitoring

We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

Microsoft Silver Accredited

A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.

SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%

Get a Quick IT Support Quote and you’ll see how much it would cost for us to support your business.

Your Local IT Support Company

Based close to the city centre, our Manchester IT Support team provide the city’s businesses with the help they need to stay connected.

Want to talk further?

Personally speak with one of our Directors to discuss your requirements

Complete this quick form and we will be in touch or contact us using: