Your Trusted IT Support Company in Manchester
Amazing Support has been a leading company in the field of IT support for over 10 years. As an established local business in Manchester, we understand the IT needs of other businesses in the area. We’re passionate about providing comprehensive business IT support services, helping your business grow and stay safe in the digital age.
We’ve worked with many different organisations across Manchester, so we have the expertise you need to streamline your business operations. When you choose Amazing Support, you choose to work with some of the best IT consultants in Manchester. You can rely on our IT support services to keep your systems running in addition to our consultation and advice. We can even send one of our experts to your business if you need a problem solved onsite.
With Amazing Support as your IT support and consulting partner, your business can realise its full potential.
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We're here to help
We provide IT support and consulting services to Manchester businesses remotely and onsite. When you need us the most, we’re there to help. Our services are backed by our Service Level Agreement (SLA).
We help Manchester businesses big and small develop efficient IT systems. We set up system management and monitoring, so your new systems fit seamlessly with your existing IT infrastructure. At Amazing Support, we believe every business is unique. That’s why we don’t use one-size-fits-all solutions – your business deserves a suite of IT services tailored for you. With our managed IT for Manchester companies, we offer both flexibility and smooth business operations. We’ve worked with organisations across various industries, so we have a wide range of expertise.
For some businesses, a solid IT framework includes an extensive network of IT consultants and in-house specialists. Many multinational corporations will host such networks in each of their offices. But what about your small or medium-sized enterprise in Manchester? Most SMEs don’t have the resources to keep a full-time team of IT professionals. Should your company’s IT systems suffer just because you’re not a corporation? Of course not!
At Amazing Support, we strive to make the best-in-class IT support service available to all SMEs and start-ups in Manchester. We provide the same dedication to smaller organisations as we do with our large clients – because we want every business to be successful.
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Our Support Services
The suite of IT services we offer to Manchester businesses is as thorough or as basic as you require. Whether you’re looking for additional support to your in-house IT team or want to outsource your business IT completely, we can provide a flexible service package for you. We take a fresh approach with each client, so you never get someone else’s solutions. You get amazing support that’s optimised for you.
Our qualified engineers can offer IT support on an ongoing or ad-hoc basis, as well as consult on a special, one-time project. Updating your current licenses and virus packages, doing a general health check of your IT infrastructure, and auditing for cyber security and GDPR are just a few of the many options we provide to Manchester businesses.
You need an IT consultancy that will not leave you waiting and can provide quick and long-lasting answers. By using our managed IT support you are able to lower costs and re-focus your resources into other key areas of the business.
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We Take Cyber Security Seriously
The potential for cyber threats increases each day in today’s globalised, digitised world. Businesses rely on IT systems more than ever and those systems can easily come under attack without proper precaution. Cyber attacks, data breaches, and data losses are detrimental to your business, causing often irreparable damage to your company as well as compromising your users’ trust.
With our Managed IT Services, specifically our Cyber Security and GDPR support, are designed to protect Manchester businesses from cyber threats. We’re experts in cyber security and consistently help companies bolster their cyber defences. By auditing your current cyber security health, we can devise lasting solutions that will keep you both functional and protected. Cyber security measures are only effective if they enhance business productivity, after all.
Amazing Support also provide IT consultancy on cyber security, should you need our expert guidance on a special project or as an addition to in-house IT services. With our IT services, you can rest easy knowing that your systems, network, and data remain secure.
Cyber Essentials Scheme & GDPR
Amazing Support is recognised by the UK Government as a Cyber Essentials IT Support Company. The Cyber Essentials Scheme is a government-sponsored scheme to streamline cyber security practices and GDPR compliance among UK businesses. Companies that become certified in Cyber Essentials learn the basics of cyber security, how to prevent cyber attacks, and how to become and remain compliant with the GDPR.
Carrying a Cyber Essentials certification enhances your company’s productivity. You’re less exposed to potential threats, resulting in less data loss and less downtime. The Cyber Essentials certification also demonstrates to your customers that you take their data privacy and security seriously.
Since we’re a Cyber Essentials IT Support Company, we’re qualified to train your business on best practices in cyber security and GDPR compliance. We’ll handle the entire process, from start to finish, employing the latest resources along with our expertise to protect your information. By following the Cyber Essentials scheme, you can stay safe from up to 80% of cyber threats.
Flexible Cloud Solutions
More businesses are seeing the potential of the scalable solutions offered by the cloud. Utilising cloud technology can save on expenses – you won’t have to pay for on-site servers and you can select a monthly data storage and management plan that’s suited to your needs. Connecting to the cloud also boosts efficiency, as employees can access your network from anywhere.
Amazing Support is a cutting-edge IT support company, staying current on the latest trends in cloud technology. We use these resources and our expertise in cloud hosting and management to offer Cloud Services and consultancy to Manchester businesses. We can help you optimise your Cloud Solutions, Cloud Computing Solutions, Cloud Email, and Cloud Manager services.
Once we’ve consulted with you on your business needs and how you plan to use the cloud, we can devise your cloud solution. We’ve helped many businesses of various sizes across Manchester switch their systems to the cloud, so we’re qualified to help your business too.
Data Backup & Disaster Recovery
Unfortunately, data losses and data breaches are a common occurrence for the modern business. Cyber criminals work to counter your defences and take advantage of vulnerabilities in your IT system. Human error can lead to significant data loss as well.
Inevitably, disaster will strike your business at some point and you should be prepared for when it does. As part of our Managed IT Services, we provide sophisticated Backup and Disaster Recovery. Starting with an audit of your current infrastructure and backup processes, we devise a backup and data recovery plan for your business.
Recovery plans are usually detailed and comprehensive, relying on structured processes to get your business up and running again as quickly as possible. We can not only build a plan for you but also assist in carrying it out should the need arise.
What happens when you partner with us?
Get set up
We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.
Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.
On-going IT Support
With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.
Frequently Asked Questions
We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.
The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.
Ofcourse! We’ve been helping hundreds of businesses work more flexibly from home by supplying computers, networks, and all of the softwares in between that are needed to ensure your staff are as productive as possible. Along with keeping your data safe from cyber threats.
Yes, we partner with the most reliable names in Voice over IP (VOIP) in order to supply and manage phone systems that revolutionise how you work, without breaking the bank.
We even offer connectivity and broadband support to ensure you VOIP calls run smoothly and uninterrupted.
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Why choose Amazing Support?
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