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IT Support Manchester

From round-the-clock maintenance and cyber security to integrated cloud solutions and expert consultancy services, Amazing Support provide a complete suite of IT support services. We work closely with businesses of all sizes in and around the Manchester region, keeping your data safe and helping you improve efficiency and productivity across the board.

IT Support Manchester
Paul Isaacs |  Generator Group
"We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all."Paul Isaacs | Generator Group

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    Our Support Services in Manchester

    Amazing Support’s IT support services are tailored to the needs of your business, complementing the way you work and taking the strain off technical pressures caused by IT systems. We have experience working with organisations across a variety of sectors in Manchester, which allows us to implement bespoke solutions no matter how complex the problem. We know from experience that the needs of every business are unique and take the time to understand existing processes and your end goals.

    Our Support Services in Manchester

    The Amazing Support team can upgrade existing systems or create brand new infrastructures, while implementing value-adding solutions that increase performance levels, bolster security measures and provide the platform for your business to grow.

    24 hour – 7 maintenance
    Amazing Support monitor your systems around the clock to ensure you can reach maximum performance levels and avoid costly downtime issues. We take a proactive approach to identify issues at an early stage, so whether you are a large or small business in Manchester, we keep a close eye on your systems night and day.
    Complete Managed Backups
    Every business should have a backup and disaster recovery plan, as key business data can easily be lost and unretrievable if you experience an unexpected event or technical breakdown. Our Managed Backup service offers a variety of solutions that are suitable for both small and large businesses, including data archiving and secure data storage, helping you minimise downtime.
    Cloud Solutions
    We offer cloud management, cloud computing and cloud email solutions, delivering a secure platform that gives your business more flexibility. Our service removes the technical headache of setting up and managing cloud systems, enabling your business to enjoy its benefits while we provide the long-term support you need.
    Cyber Security
    As a business you need to be aware of the potential problems you could face when dealing with a cyber-attack. It is a growing issue for many organisations and our cyber security consultancy can support your existing IT team, or work on specific security-related projects to bolster your protection. This also includes helping you achieve GDPR compliance, if you need to get up-to-speed with the latest requirements.
    IT Consultancy
    It’s important to keep pace with the latest technical developments to ensure your business remains efficient and competitive. Our IT Consultants bring a wealth of knowledge and experience to your organisation, helping you achieve peak cross-departmental performance by focussing on improving IT systems and associated processes.
    Microsoft Office 365
    Microsoft Office 365 is one of the most popular business applications around and as an accredited Microsoft Silver Partner, we offer expert consultancy support for new and existing users. From cloud accessibility and scalable licenses to data protection and PC/MAC adaptability, we can manage migration and installation processes, while also helping you get the most from the package.
    Remote IT Support
    Dealing with IT issues rarely requires a physical presence, as we are able to fix most problems remotely. Our technicians can connect securely to your computer and quickly provide a resolution that gets you back up and running. It offers more convenience and gives you reassurance professional help is available when you need it.
    System Design & Creation
    Whether you’ve moved to a new office in Manchester or want to upgrade an existing system, Amazing Support can work with you to design and create a brand-new set-up. We plan everything in accordance with the needs of your business, so you have a lean, efficient IT system that is optimised to support the way you work.

    Why Choose Amazing Support?

    Why Choose Amazing Support? | SUPPORT CALLS
    SUPPORT CALLS
    Responded to within 1 hour
    Why Choose Amazing Support? | CLIENTS
    CLIENTS
    Gave us a 5/5 rating
    Why Choose Amazing Support? | SUPPORT ISSUES
    SUPPORT ISSUES
    Resolved within 24 hours
    Why Choose Amazing Support? | FREE ADDED ADVICE AND TRAINING
    FREE ADDED ADVICE AND TRAINING
    Book a free Lunch and Learn, and we'll visit your offices at a convenient time to explain more about business IT services.
    Why Choose Amazing Support? | 24 HOUR SYSTEM MONITORING
    24 HOUR SYSTEM MONITORING
    We keep a close eye on our client's computer systems and networks, even whilst they sleep.
    Why Choose Amazing Support? | MICROSOFT SILVER ACCREDITED
    MICROSOFT SILVER ACCREDITED
    As an accredited Microsoft partner, we have access to the latest news and system information to provide the best support.

    High-Strength Cyber Security Measures

    There has never been a more important time for your business data to be secure, with new cyber-attack techniques being developed and tested by external parties almost every day. Trying to keep pace can prove difficult, especially if you do not have the resources needed to maintain strong protection levels. It’s not only an issue faced by large companies, but also one that small and medium-sized businesses must confront. Having robust cyber security measures in place helps you avoid data breaches and leaks, giving your customers more confidence that any sensitive information they provide can’t be cessed and misused.

    High-Strength Cyber Security Measures

    Amazing Support’s experience in this area ensures your data receives the protection it needs 24/7. Our IT security team has developed and maintained a host of security systems for businesses in Manchester, implementing everything from server and network security to advanced malware protection and firewalls, ensuring critical data always remains safe.

    Cyber Essentials & GDPR

    Post-Brexit, organisations in Manchester and across the UK that process, store or manage personal data of UK or EU residents need to comply with UK General Data Protection Regulations (GDPR). If this not something you have dealt with before, the changeover can prove daunting, especially if you are receiving Data Access Subject Requests.

    Through our Cyber Essentials scheme, Amazing Support can help you achieve UK GDPR compliance. It’s something we’ve done for countless businesses in Manchester, helping them avoid potentially large financial penalties by improving their data governance.

    We simplify what can appear to be a complicated process, making it easier to protect customer, client and staff data, so relevant parties can access it as and when required.  

    Cyber Essentials & GDPR

    Testimonials

    Client Feedback

    As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...

    4.8 based on 29 Google reviews
    4.4 based on 10 Facebook reviews

    I was very impressed with the way my problem was handled.

    Satinder Johal
    Kleyman & Co Solicitors

    We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.

    Paul Isaacs
    Generator Group

    Very prompt response to request and resolved while on phone.

    Kerry Jack
    Black Letter PR LLP

    Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.

    Steve Jones
    Spotlite Claims Ltd

    Amazing Support really do live up to their name! We'd recommend them to any business or organisation.

    Danielle Simmons
    Silver Lining Training

    Wonderfully responsive and diligent - every time.

    Mike P.
    Gadhia Group Ltd

    FAQs

    Do you cover Apple macs?
    What do IT support companies actually do these days?
    Can you help us move to a more flexible working approach so that staff can work from home?
    Can you help us with VOIP?
    Do you have offices and where are they?
    How can I log an IT support problem?
    Can you send an IT support engineer to my office?
    We have offices across the UK - can you provide IT support for multiple locations?
    How long have you been around?
    What are your SLA’s at Amazing Support?
    Do you do out of hours support?

    Download our Brochure

    Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

    Amazing Support | The Amazing Way Brochure

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