Get switched to a professional remote working solution within 72 hours – or let us help manage your remote working systems to keep your business up and running.
For over two decades our team has been supporting, protecting and optimising the way hundreds of SMEs across London and Hertfordshire operate and perform with technology.
But with the recent Coronavirus outbreak, our focus has changed to helping businesses continue to function whilst their workforce are safe at home, thanks to integrated remote working solutions
Moving your business operations over to remote working may sound like a scary task, but it’s one that we have completed for over 500 clients throughout our years in business, with more and more switching to remote working every day now. Which is why we’re perfectly set up to help you and your staff begin working from home with a complete service.
We Offer...
Using our expertise we design, source, supply and setup complete remote working systems for your business. Whether you need a simple shared drive setup or require a complete remote working solution including laptops, communications and software setup. We can help.
Whether we set your systems up or if you had a previous remote working solution, our team can provide expert management and support to help your staff get the most out of their home working system whilst also troubleshooting any issues which arise.
You need secure access to your company IT systems wherever you are and we can make that happen for your business with cloud services and cloud technology without any bottlenecks or security worries.
A critical factor for every business is cyber security, but this is even more critical while staff are working from home as home wifi networks represent a huge gap for cyber criminals. We stay ahead of the game when it comes to cyber threats with layers of cyber security filtering and cyber compliance to keep our clients protected from cyber-borne threats.
As an official partner and member of the government agency UK Trade & Investment’s (UKTI) UK Advisory Network (UKAN) we have niche experience with helping non-UK businesses move or expand their operations overseas to the UK.
We’ve worked with many overseas companies to provide IT Support and IT Services to their offices in London. That means you can count on our proven experience in managing your UK office while liaising with your overseas head offices and staff.
This is how we do it...
We believe in employing brilliant staff who not only understand the technical side of business, but are also customer service people. They speak to our clients and love getting to know you, so we can ensure our service compliments the way you work.
Every client is treated as if they are our only one. We care passionately about customer services and do everything we can to ensure that your dealings with us are smooth and structured – this has been the bedrock of how we have grown our business and is known internally as The Amazing Way®.
Our team are obsessed about your systems and how they’re proactively managed. If we can’t say with absolute confidence that we know your business inside and out, how to support your business and your staff on a day-to-day basis, that we know how to get you up and running in the event of a failure, then we do whatever it takes to ensure that we do.
We have implemented a sophisticated Service Desk Ticket Management System together with a Service Level Agreement (SLA) in relation to response times for incidents and requests so that we know how to handle and manage each and every issue to ensure your service delivery expectations are set and met.
Amazing Support delivers fast, reliable and proactive IT support services that keeps your business connected. From expert cyber security and IT consultancy projects to scalable cloud solutions and secure backup and disaster recovery, our bespoke packages are designed to adapt to the ever-changing needs of your organisation.
Our services give you full control of your technology to fully maximise its efficiency and value to your business, giving you the platform to focus on core activities. Whether it’s fully outsourced IT support or services that can complement your internal tech team, we always find the right solutions that work for you.
Fill up our online form, book an online meeting or give us a call on 0207 0624 657.
You get a dedicated account manager who keeps you updated on the progress of your tasks. You can get in touch with them anytime you need to talk about your IT support or communication requirements.
If you are looking to transition from your existing IT Support provider, we can manage the process down to the smallest detail. Partnering with us offers you first-class technology solutions.
The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.
It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.
It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.
With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.
We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles.
As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...
I was very impressed with the way my problem was handled.
We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.
Very prompt response to request and resolved while on phone.
Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.
Amazing Support really do live up to their name! We'd recommend them to any business or organisation.
Wonderfully responsive and diligent - every time.
Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.
Personally speak with one of our Directors to discuss your requirements. Complete this quick form and we will be in touch or contact us using:
