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Frequently Asked Questions
We've compiled a series of FAQs but if you can't find the answer here please contact us to find out more.
Do you cover Apple macs?
What do IT support companies actually do these days?
Can you help us move to a more flexible working approach so that staff can work from home?
Can you help us with VOIP?
Do you have offices and where are they?
How can I log an IT support problem?
Can you send an IT support engineer to my office?
We have offices across the UK - can you provide IT support for multiple locations?
How long have you been around?
What are your SLA’s at Amazing Support?
Do you do out of hours support?
Morris - Morris Treger
Great service!
Jane - Blackjack's Mill Ltd
Problem sorted thanks to Mohammad :)
Laurence - Silva Timber Products Ltd
Quick and easy as everything was done for me.
Petra - Chelsea Psychology Clinic
The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.
Sangita - Banana Tree
Excellent service - Thank You!
Tony - Minerva MC
I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.
Fran - FMC Ltd
I had an issue with Spam email that Mohammed dealt with speedily and efficiently.
Paul - Silva Timber Ltd
Quick service, e-mailed and someone phoned me back within 15 minutes.
Andy - Adams Mitchell
Very quick response, cleared issue very quickly.
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