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Managed IT Support


Managing your IT systems and providing expert support to keep your business operating 24/7.

Managed IT Support
Mike P. | Gadhia Group Ltd
"Wonderfully responsive and diligent - every time."Mike P. | Gadhia Group Ltd

Managed IT Support Services

Amazing Support is able to provide managed IT support to businesses in London that include IT System Monitoring, IT Infrastructure, Outsourced IT Support, IT Helpdesk, and Employee IT Education. With our careful onboarding and regular Account Management review meetings, we can devise customised, managed IT support for each client we work with.

Our managed IT services are driven by our commitment to proactive maintenance as well. We monitor your IT systems 24/7, scanning for potential problems. Amazing Support also values communication and transparency with all of our clients, providing regular updates on your systems and responding to your needs right away. From our base in London, we serve clients throughout the Greater London area as well as in Hertfordshire.

What is Managed IT Support?

Managed IT Support comprises regular monitoring, maintenance, repairs, and updates to a business’ IT infrastructure, workstations, or network. In the past, many companies would call an external IT support company on an ad-hoc basis, to resolve a single problem when it came up.

Managed IT service providers, on the other hand, provide daily support, monitoring, and Helpdesk services to your business on a subscription basis. And with Amazing Support, our managed IT services also include employee education on IT systems and cybersecurity. Our managed IT support professionals are highly skilled and qualified to address your most pressing IT support needs, as well as integrate the latest technology. Along with being IT experts, our staff members are also customer service experts.

What Do You Get With Managed IT Support?

Managed IT service providers take responsibility for the running of your systems. At Amazing Support, this includes onsite support for desktops, servers, and network equipment. Our engineers regularly schedule site visits with you to address problems or handle your change requests in person.

Our comprehensive cybersecurity and anti-virus solutions protects your organisation against the increasing number of sophisticated cyber threats. We identify present vulnerabilities and bolster your entire defence system. Today, having lucklustre cybersecurity in any area or form can spell disaster.

We offer complete and scalable cybersecurity, from full email and malware protection that protects your system from malware and ransom attacks to firewall and antivirus protection that forties your entire infrastructure.

With cyberthreats becoming increasingly prevelant, it’s paramount that any organisation has a sound backup plan in place. As part of our managed IT services, we offer full disaster and backup services for your organisation.

Our thorough backup processes mean your business is prepared for potential disasters with full backup solutions that include cloud backups. And our recovery plans ensure that we can quickly restore your data to it’s last secure state in case of attack, so your organisation is back up and running in a flash.

At the foundational level, system monitoring analyses infrastructure as well. This includes your hardware and low-level software. By examining your servers and your network, we can establish a suitable benchmark for your systems. Having a benchmark helps us reduce downtime and detect outages.

Award Winning IT Support

Our IT Support Company Values

The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.

It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.

It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.

With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.

Why choose Amazing Support?

Why choose Amazing Support? | SUPPORT CALLS
Responded to within 1 hour
Why choose Amazing Support? | CLIENTS
Gave us a 5/5 rating
Why choose Amazing Support? | SUPPORT ISSUES
Resolved within 24 hours
Why choose Amazing Support? | FREE ADDED ADVICE AND TRAINING
Book a free Lunch and Learn, and We'll visit your office at a convenient time to explain more about business IT services.
Why choose Amazing Support? | 24 HOUR SYSTEM MONITORING
We keep a close eye on our client's computer systems and networks, even whilst they sleep.
Why choose Amazing Support? | MICROSOFT SILVER ACCREDITED
As an accredited Microsoft Partner, we have access to the latest news and system information to provide the best support.

Cyber Essentials Certified IT Support Company

Amazing Support Accreditations Amazing Support Accreditations Amazing Support Accreditations

IT Support Case Studies

We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles. 

See All Case Studies


Client Feedback

As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...

4.8 based on 29 Google reviews
4.4 based on 10 Facebook reviews

I was very impressed with the way my problem was handled.

IT Support Review | Satinder Johal
Satinder Johal
Kleyman & Co Solicitors

We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.

IT Support Review | Paul Isaacs
Paul Isaacs
Generator Group

Very prompt response to request and resolved while on phone.

IT Support Review | Kerry Jack
Kerry Jack
Black Letter PR LLP

Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.

IT Support Review | Steve Jones
Steve Jones
Spotlite Claims Ltd

Amazing Support really do live up to their name! We'd recommend them to any business or organisation.

IT Support Review | Danielle Simmons
Danielle Simmons
Silver Lining Training

Wonderfully responsive and diligent - every time.

IT Support Review | Mike P.
Mike P.
Gadhia Group Ltd

Download our Brochure

Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

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    Amazing Support | The Amazing Way Brochure

    Want to talk further?

    Personally speak with one of our Directors to discuss your requirements. Complete this quick form and we will be in touch or contact us using:

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    020 3728 2555
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    [email protected]
    Find Amazing Support
    Amazing Support London
    3rd Floor | 207 Regent Street | London | M4 5JW
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