Managing your IT systems and providing expert support to keep your business operating 24/7.
Amazing Support is able to provide managed IT support to businesses in London that include IT System Monitoring, IT Infrastructure, Outsourced IT Support, IT Helpdesk, and Employee IT Education. With our careful onboarding and regular Account Management review meetings, we can devise customised, managed IT support for each client we work with.
Our managed IT services are driven by our commitment to proactive maintenance as well. We monitor your IT systems 24/7, scanning for potential problems. Amazing Support also values communication and transparency with all of our clients, providing regular updates on your systems and responding to your needs right away. From our base in London, we serve clients throughout the Greater London area as well as in Hertfordshire.
Managed IT Support comprises regular monitoring, maintenance, repairs, and updates to a business’ IT infrastructure, workstations, or network. In the past, many companies would call an external IT support company on an ad-hoc basis, to resolve a single problem when it came up.
Managed IT service providers, on the other hand, provide daily support, monitoring, and Helpdesk services to your business on a subscription basis. And with Amazing Support, our managed IT services also include employee education on IT systems and cybersecurity. Our managed IT support professionals are highly skilled and qualified to address your most pressing IT support needs, as well as integrate the latest technology. Along with being IT experts, our staff members are also customer service experts.
Our comprehensive cybersecurity and anti-virus solutions protects your organisation against the increasing number of sophisticated cyber threats. We identify present vulnerabilities and bolster your entire defence system. Today, having lucklustre cybersecurity in any area or form can spell disaster.
We offer complete and scalable cybersecurity, from full email and malware protection that protects your system from malware and ransom attacks to firewall and antivirus protection that forties your entire infrastructure.
With cyberthreats becoming increasingly prevelant, it’s paramount that any organisation has a sound backup plan in place. As part of our managed IT services, we offer full disaster and backup services for your organisation.
Our thorough backup processes mean your business is prepared for potential disasters with full backup solutions that include cloud backups. And our recovery plans ensure that we can quickly restore your data to it’s last secure state in case of attack, so your organisation is back up and running in a flash.
At the foundational level, system monitoring analyses infrastructure as well. This includes your hardware and low-level software. By examining your servers and your network, we can establish a suitable benchmark for your systems. Having a benchmark helps us reduce downtime and detect outages.
The Amazing Way is our mantra and ethos. It’s how we consistently deliver the high quality IT support our clients have come to expect.
It means that you can rely on our can-do attitude and that you won’t be on hold with your suppliers for hours when things don’t go as planned.
It’s how you know that we’ll take ownership of support problems and pre-empt issues before they happen. And that we’ll always keep you informed so you can make the best decisions for your business.
With The Amazing Way, you’ll always have industry leaders to turn to for expert, honest advice and amazing support. That’s why we truly believe that we are an IT support company for you.
We work closely with our clients, understanding their IT requirements and business objectives before offering a solution. We have compiled a few case studies explaining our services and how they helped clients overcome obstacles.
As a company that takes immense pride in our work we love to hear feedback from our clients. Here's what some of them had to say...
I was very impressed with the way my problem was handled.
We were ready thanks to Amazing Support for remote working with everything already being in the cloud and accessible to us all.
Very prompt response to request and resolved while on phone.
Fast resolution of issue - bug introduced by Microsoft and causing laptops to not link to network.
Amazing Support really do live up to their name! We'd recommend them to any business or organisation.
Wonderfully responsive and diligent - every time.
Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.
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