IT Support London

“Amazing Support really do live up to their name! They have supported our IT for many years and are trust worthy, hard-working, caring people, who are always willing to go that extra IT mile when needed and let’s face it, there are times when it’s really needed!! All of us at Silver Lining Training would recommend them to any individual, small business or organisation” – Danielle Simmonds

London's Trusted IT Support Team

At Amazing Support we’ve been one of the leading companies in the field of IT support, in around London for over 10 years. As a locally established company, we clearly understand the various needs of businesses located in the area. Since our inception, it has been our job to provide best-in-class business IT support in London, helping both local and even international businesses stay safe in the digital age allowing them to grow leaps and bounds.

We have worked with many companies in various verticals and we know what it takes to make your business operations more efficient with the help of IT. When you work with us, you get access to some of the top consultants in the field of IT consultancy that London has to offer. This can’t get any better! Our team is always on hand to provide not only support for your IT issues but also as a consultancy we can lend advice and if needed, a real pair of onsite hands to solve your IT troubles.

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BUSINESS IT SUPPORT FOR ORGANISATIONS OF ALL SIZES

We help local businesses and organisations of all sizes develop IT systems that are easy to manage and monitor along with their existing IT infrastructure. We don’t believe in following a One-Size-Fits-All approach. Our managed IT services are flexible enough to suit the needs of a wide range of business verticals and industries, while also ensuring that your IT systems have a smooth operation all the time.

Building a business on a solid foundation requires constant support from a close network of partners who you can rely upon. That’s why large multinational corporations invest in having an extensive on-site network of IT consultants in every office they have

But what if yours is a small or medium-sized enterprise? What if you don’t have enough resources to afford such a reliable network of professionals? Worry not! We, at Amazing Support, Our goal is to make IT support in London available and affordable to all the local SME businesses and start-ups.

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Our Support Services in London

It’s important to keep your IT systems in good working order as they are the lifeblood of many businesses. Amazing Support provide scalable support packages that can be developed to meet the exact needs of your infrastructure. Our friendly, experienced team ensure you always receive a dedicated and flexible solution that always puts your business first.

24 hour – 7 day maintenance

All your systems, laptops, servers, PC’s and technology are monitored constantly to ensure maximum uptime and minimal downtime.

Complete Managed Backups

Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.

Cloud Solutions

You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.

Cyber Security

An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.

IT Consultancy

We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.

Microsoft Office 365

Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.

Remote IT Support

Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.

System Design & Creation

Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.

As part of our IT services, our qualified engineers are available to support your business and manage your IT systems on an ongoing basis. This can include updating licenses and virus packages, and providing an in-depth health check of the current state of your IT infrastructure.

You need an IT consultancy that will not leave you waiting and can provide quick and long-lasting answers. By using our managed IT support you are able to lower costs and re-focus your resources into other key areas of the business.

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What happens when you partner with us?

1

Get set up

First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.

2

Schedule Meetings

We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.

3

Completing Onboarding

Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.

4

On-going IT Support

With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.

Frequently Asked Questions

We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.

Yes, we support both Microsoft and Apple operating system computers.

The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.

Of course! We’ve been helping hundreds of businesses work more flexibly from home by supplying computers, networks, Wi-Fi, cloud facilities and all of the software that is needed to ensure your staff are as productive as possible. Along with keeping your data safe from cyber threats.

Yes, we partner with the most reliable names in telephony and Voice over IP (VOIP) services in order to supply and manage phone systems that revolutionise how you work, without breaking the bank.

We also offer connectivity support and broadband options to ensure your VOIP calls run smoothly and uninterrupted.

We have offices in London, Hertfordshire and Manchester
By calling our support team on 0203 728 2555 (option 1) or emailing them at [email protected]
Absolutely, we do this pro-actively and regularly for maintenance, on an ad-hoc basis for projects and also on-demand when you need hands on deck to resolve a problem
We support businesses that have their primary location in Greater London but we do still support their remote and satellite offices that often are located across the UK
Yes, we offer out-of-hours support both extended hours and 24/7

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Find out how we deliver IT support the Amazing Way!

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Why choose Amazing Support?

Free Added Advice and Training

Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.

24 Hour System Monitoring

We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

Microsoft Silver Accredited

A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.

SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%

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Your Local IT Support Company

Based 5 minutes from Mayfair, our London IT Support team provide the city’s businesses with the help they need to stay connected.

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