IT Support London

“Amazing Support really do live up to their name! They have supported our IT for many years and are trust worthy, hard-working, caring people, who are always willing to go that extra IT mile when needed and let’s face it, there are times when it’s really needed!! All of us at Silver Lining Training would recommend them to any individual, small business or organisation” – Danielle Simmonds

London's Trusted IT Support Team

At Amazing Support we’ve been one of the leading companies in the field of IT support, in around London for over 10 years. As a locally established company, we clearly understand the various needs of businesses located in the area. Since our inception, it has been our job to provide best-in-class business IT support in London, helping both local and even international businesses stay safe in the digital age allowing them to grow leaps and bounds.

We have worked with many companies in various verticals and we know what it takes to make your business operations more efficient with the help of IT. When you work with us, you get access to some of the top consultants in the field of IT consultancy that London has to offer. This can’t get any better! Our team is always on hand to provide not only support for your IT issues but also as a consultancy we can lend advice and if needed, a real pair of onsite hands to solve your IT troubles.

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BUSINESS IT SUPPORT FOR ORGANISATIONS OF ALL SIZES

We help local businesses and organisations of all sizes develop IT systems that are easy to manage and monitor along with their existing IT infrastructure. We don’t believe in following a One-Size-Fits-All approach. Our managed IT services are flexible enough to suit the needs of a wide range of business verticals and industries, while also ensuring that your IT systems have a smooth operation all the time.

Building a business on a solid foundation requires constant support from a close network of partners who you can rely upon. That’s why large multinational corporations invest in having an extensive on-site network of IT consultants in every office they have

But what if yours is a small or medium-sized enterprise? What if you don’t have enough resources to afford such a reliable network of professionals? Worry not! We, at Amazing Support, Our goal is to make IT support in London available and affordable to all the local SME businesses and start-ups.

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Our Support Services in London

It’s important to keep your IT systems in good working order as they are the lifeblood of many businesses. Amazing Support provide scalable support packages that can be developed to meet the exact needs of your infrastructure. Our friendly, experienced team ensure you always receive a dedicated and flexible solution that always puts your business first.

Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.

Complete Managed Backups

You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.

Cloud Solutions

An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.

Cyber Security

We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.

IT Consultancy

Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.

Microsoft Office 365

Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.

Remote IT Support

Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.

System Design & Creation

As part of our IT services, our qualified engineers are available to support your business and manage your IT systems on an ongoing basis. This can include updating licenses and virus packages, and providing an in-depth health check of the current state of your IT infrastructure.

You need an IT consultancy that will not leave you waiting and can provide quick and long-lasting answers. By using our managed IT support you are able to lower costs and re-focus your resources into other key areas of the business.

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Find Out More About:

High-Strength Cyber Security Measures


In today’s digital age, cyber security has become more important than ever! You perhaps already know how big of a threat cyber-attacks are to almost all businesses. A single breach in the company’s private data or IT infrastructure can result in huge losses of not just capital, but also business reputation. Why risk all that when you can have access to a trusted IT consultancy that can provide you the best-in-class IT support in London?

We take cyber security measures that make cyber attacks a thing of the past. From server and network security to advanced malware and firewall, we do whatever it takes to safeguard your business assets and IT infrastructure. Thanks to our decades of combined experience in the field of IT security, we provide peace of mind to our clients while their business remains 100% secure.

The digital landscape is evolving so rapidly, businesses need to take sufficient measures to avoid the known and unknown dangers of taking cyber security for granted. This is why at Amazing Support, we always take cyber security very seriously. We offer managed cyber security services that are designed to safeguard your key business assets, secure data and IT infrastructure, thereby preventing any breach in security or a potential cyber attack.

Cyber Essentials & GDPR


Businesses who are storing, processing or managing personal data of EU citizens have a legal duty to be compliant with General Data Protection Regulation (GDPR) regulations. This came into effect in May 2018, and data controlling or processing companies who have not yet received certification could be liable to face stiff financial penalties.

Using Cyber Essentials, Amazing Support will make your route to compliance quick and easy. The change in the law has been confusing to many, but we are experts and have helped countless businesses to understand what needs to be changed and implemented.

Cyber Essentials also plays a crucial role in protecting your business from up to 80% of the most common security threats online today. It is more important than ever to safeguard the information stored on your servers, ensuring you protect staff and crucial business data. We simplify the jargon to find the method that will suit your business best.

Reliable Cloud Solutions


Businesses of all sizes are now able to capitalise on the many benefits cloud technology can offer. It can be particularly beneficial for smaller to medium sized companies who are working with tighter budgets. By working together, Amazing Support can help you find the right cloud service, ensuring you get the most out of the resources available to you.

We’re an IT company that have been working with local businesses in Watford for over 10 years. During that time, we’ve helped countless companies to grow whilst we provide backroom support to help their success. No matter what type of cloud solution you are looking for, we will take the time to review, plan and implement a system that will allow you to focus on other key areas of the business.

Cloud technology can provide significant cost savings freeing up valuable funds to be used elsewhere. Rather than spend money on costly servers, we can provide off-site email hosting and virtual servers, secure file storage and sharing or manage data back-up to keep key business information safe and accessible. Our support team are always on hand, resolving any cloud-related issues the moment they arise, maintaining security as whenever required.

Regular Backup & Recovery Plans


Disaster recovery is yet another important part of our service offerings for business in and around London. This will include having a reliable back-up and recovery plan in place, and being prepared for the worst possible scenario, shall it happen. Our team of business IT consultants can also carry out an in-depth audit of your existing IT infrastructure. Apart from this, we can also deliver bespoke project work that ranges from migrating servers to strengthening cyber and IT security.

What happens when you partner with us?

1

Get set up

First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.
2

Schedule Meetings

We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.
3

Completing Onboarding

Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.
4

On-going IT Support

With all of this in place, we still won’t disapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.

Frequently Asked Questions

We've compiled a series of FAQs but if you can't find the answer here please contact us to find out more.

Do you cover Apple macs?
What do IT support companies actually do these days?
Can you help us move to a more flexible working approach so that staff can work from home?
Can you help us with VOIP?
Do you have offices and where are they?
How can I log an IT support problem?
Can you send an IT support engineer to my office?
We have offices across the UK - can you provide IT support for multiple locations?
How long have you been around?
What are your SLA’s at Amazing Support?
Do you do out of hours support?

Download Our Brochure

Packed full of amazing information our brochure walks you through the Amazing Way and how IT support should be done.

See how we’ve helped other companies stay ahead with IT…

Block Support

Learn more about how Affinity Financial Advisors, an independent financial advisory firm for individuals who want to provide for and invest in their retirement, utilises a block hour support contract with Amazing Support for their day-to-day remote and on-site IT support.

Read the Case Study

IT Consultancy

Here's how we helped Armstrong International, a specialist executive search firm focused on senior level hiring in the Financial Services market, to upgrade and improve their infrastructure, which was old and no longer supported by Microsoft, in under a year.

Read the Case Study

Cloud Productivity

When Lantrade Global Supplies, an innovative procurement specialist and logistics company, needed an IT overhaul, this is how we increased their business efficiency...

Read the Case Study

Disaster Recovery and Business Continuity

Here's how Gibbors Accountants, a full service Accountancy Firm, has gained the assurance that their business is recoverable in even the worst disaster or crisis event...

Read the Case Study

Hosted Email

Why Share a Mortgage, a shared ownership membership platform, were losing business because of unsatisfactory email hosting, and how we helped them resolve these issues by moving them to a secure hosted exchange enterprise platform...

Read the Case Study

Managed User and Security Support

How Hashtags Etc (now re-branded as The Great British Branding Company), a branding and promotional marketing company, gained access to best-in-class security solutions and kept their staff and equipment supported, by working with us...

Read the Case Study

Enterprise WiFi Solutions

Here's how The JCDS Group, a holding company for a large number of commercial leisure and office buildings, acquired a strong and stable Wi-Fi signal across their business locations, together with a branded facility to enable guests to login and manage their time through a voucher-based system...

Read the Case Study

Overseas Businesses

How Smartmatic, the undisputed leader in the electronic voting industry, took advantage of the full array of IT services provided by Amazing Support, safeguarded the business in maintaining their unique hold on the EMEA market, and ensured continuity of their commercial operations...

Read the Case Study

Why choose Amazing Support?

Free Added Advice and Training

Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.

24 Hour System Monitoring

We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.

Microsoft Silver Accredited

A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.

SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%

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Your Local IT Support Company

Based 5 minutes from Mayfair, our London IT Support team provide the city’s businesses with the help they need to stay connected.

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    Morris - Morris Treger

    Great service!

    Jane - Blackjack's Mill Ltd

    Problem sorted thanks to Mohammad :)

    Laurence - Silva Timber Products Ltd

    Quick and easy as everything was done for me.

    Petra - Chelsea Psychology Clinic

    The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

    Sangita - Banana Tree

    Excellent service - Thank You!

    Tony - Minerva MC

    I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

    Fran - FMC Ltd

    I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

    Paul - Silva Timber Ltd

    Quick service, e-mailed and someone phoned me back within 15 minutes.

    Andy - Adams Mitchell

    Very quick response, cleared issue very quickly.