IT Support Luton
A reliable, local IT Support Company is essential to ensure your business keeps running smoothly
Local IT Support in Luton
If you’re looking for managed IT support in Luton, Amazing Support have a range of packages available to support your business. We’ve been helping companies of all sizes for over 10 years, delivering fast and long-lasting solutions that make the difference.
Our managed IT services are a cost-effective way to ensure your systems and infrastructure are fully maximised, without any unnecessary costs. From managing your everyday IT tasks, to helping with long-term or one-off projects, our experienced team provide impartial advice tailored to the exact needs of your business.
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We provide a dedicated service at a fraction of cost of having your own internal IT department, without losing any of the speed and support your business demands. We are a forward thinking and flexible IT company that can adapt to your changing needs, which means you can always rely on Amazing Support to deliver.
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Our Support Services Include
It’s important to keep your IT systems in good working order as they are the lifeblood of many businesses. Amazing Support provide scalable support packages that can be developed to meet the exact needs of your infrastructure. Our friendly, experienced team ensure you always receive a dedicated and flexible solution that always puts your business first.
24 hour – 7 day maintenance
All your systems, laptops, servers, PC’s and technology are monitored constantly to ensure maximum uptime and minimal downtime.
Complete Managed Backups
Monitoring and optimising backups is important, which is why we take the risky work off your hands and allow you to focus on your business. Our team ensure your backups are ready for whenever you need them.
Cloud Solutions
You need secure access to your company IT systems wherever you are & whenever you need to. We can make that happen for your business with Cloud Services & Cloud Technology without any bottlenecks or security worries.
Cyber Security
An important factor for every business is cyber security. Which is why we stay ahead of the game when it come to cyber threats and keep our clients inline with us, safe and protected from any foreseeable cyber risks.
IT Consultancy
We’re obsessed with protection & minimal downtime & make it our focus to ensure that your business IT systems meet industry security & disaster recovery standards. Together with strategic board level advice, our IT Consultancy adds value to your business.
Microsoft Office 365
Allow us to set up and manage your Office 365 system, connecting your entire company and allowing collaborative access to files including Powerpoint, Word, Excel and a whole host of Microsoft products.
Remote IT Support
Save time and money with an outsourced Remote IT support team at your finger tips just when you need them. We work from outside your business, solving your IT problems without the bneed to disturb your office.
System Design & Creation
Using our expertise we design, source, supply and build complete IT systems for your business. Whether you’ve moved office or need to update your current set-up, we can help.
As part of our IT services, our qualified engineers are available to support your business and manage your IT systems on an ongoing basis. This can include updating licenses and virus packages, and providing an in-depth health check of the current state of your IT infrastructure.
You need an IT consultancy that will not leave you waiting and can provide quick and long-lasting answers. By using our managed IT support you are able to lower costs and re-focus your resources into other key areas of the business.
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Security
Serious about Cyber Security
In the modern digital age security is more important than ever, and even more significant is the risk to companies within London for example, financial institutions and the like. Cyber attacks are a major threat to almost all businesses as a breach in company data can cause huge losses of not only capital, but also of client and internal data. Which is why at Amazing Support we take your cyber security seriously.
Our managed cyber security services are designed to protect key business assets, preventing them from being exposed, or vulnerable to the threat of attack. The online landscape is evolving by the day, which means businesses face the complex task of managing unknown dangers being posed to their data.
We help organisations of all sizes build cyber-security systems that are easy to monitor and manage in tandem with their existing IT infrastructure. From advanced malware and server protection, to firewall management and in-depth analysis of the entire system, we implement our years of experience to provide peace of mind while their business remains totally secure.
Essentials
Cyber Essentials & GDPR
The Cyber Essentials Scheme was set up by the government in response to the growing threat of cyber threats to businesses across the UK. No-one is exempt from the problems cybercrime poses to any company with online presence, which is why it is vitally important to work with a company that has the experience and knowledge to bring you up to speed!
Additionally, GDPR (General Data Protection Regulation) plays a big role in protecting personal data of EU citizens held on your systems. Becoming Cyber Essentials Certified means you are GDPR compliant, as it keeps any information you are processing or managing, safe from up to 80% of cyber threats.
Not only is it a legal requirement to be GDPR compliant, but it is essential that your business has as much protection as possible. Our cyber security solutions will strengthen your IT systems and make you less vulnerable to unexpected attacks online. We manage the entire process from start to finish, taking the pressure off your business.
Cloud Systems
Flexible Cloud Solutions
The cloud is now more accessible than ever and businesses of all sizes are taking advantage of the many benefits it can offer. From saving money, to becoming more efficient, cloud technology provides and scalable support. We’ve helped countless business to connect to the cloud and have years of advice to pass on to you.
As a fast-moving IT company, we keep up-to-date with the latest cloud solutions on the market. We know that what works for one business, may not work for another. Some benefits of the technology are more suited to particular industries, while others will be able to maximise different elements.
Once we know how you intend to use the cloud, we can provide the perfect solution to match.
From secure email hosting and virtual desktops that help you to avoid investing in on-site servers, to supplying on-going cyber security that will protect your business data, we have all the skill and experience you need to ensure you make the most out of this fantastic technology. We’ve helped countless businesses to set-up, manage and monitor their cloud systems, while also maintaining and improving security measures whenever required.
Data & Recovery
Data Recovery Plans with Regular Backup Services
Have you prepared for the worst? Our disaster recovery services are some of the best you can avail in London. It typically includes building a reliable back-up and recovery plan. Our team of IT consultants begins by carrying out an in-depth audit of the existing IT infrastructure of our clients. We can also work on bespoke IT project work that ranges from strengthening cyber and IT security to migrating servers.
What happens when you partner with us?
1
Get set up
First off we will get you and your team set up on our helpdesk system so that from the word ‘Go’ you have immediate access to our support team.
2
Schedule Meetings
We don’t just set you up and disappear. Once you are on our system we will be in touch to arrange some account overview meetings and also any on-site work that was agreed at the beginning.
3
Completing Onboarding
Then we’ll complete all of the IT Support tasks that need to be done in order to give you the best service. Including risk management audits, asset storage audits and more procedures that will keep your business ticking over healthily.
4
On-going IT Support
With all of this in place, we still won’t dissapear. Our team are constantly monitoring your systems, to identify any potential threats and solve any issues usually before even you notice them; so that you can get back to doing what you do best, running your business.
Frequently Asked Questions
We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.
Yes, we support both Microsoft and Apple operating system computers.
The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.
We have offices in London, Hertfordshire and Manchester
By calling our support team on 0203 728 2555 (option 1) or emailing them at [email protected]
Absolutely, we do this pro-actively and regularly for maintenance, on an ad-hoc basis for projects and also on-demand when you need hands on deck to resolve a problem
We support businesses that have their primary location in Greater London but we do still support their remote and satellite offices that often are located across the UK
Since 2007
Please visit www.amazingsupport.co.uk/sla for a breakdown
Yes, we offer out-of-hours support both extended hours and 24/7
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Why choose Amazing Support?
Free Added Advice and Training
Want to know more about how better integrated IT could benefit your business? Or maybe how to design systems that protect your from Cyber Crime? Book a free Lunch and Learn, and we’ll visit your offices at a convenient time to explain more about business IT services.
24 Hour System Monitoring
We keep a close eye on all our client computer systems and networks, even whilst they sleep. Our monitoring system gives us the upper hand on IT system glitches so that we can fix them fast, sometimes before you’ve even noticed.
Microsoft Silver Accredited
A rare breed, Amazing Support is an accredited Microsoft partner, giving us access to up-to-date news and system information that means all our clients benefit from the best support for their Microsoft systems.
SUPPORT CALLS RESPONDED TO WITHIN 1 HOUR
98%
CLIENTS GAVE US A 5/5 RATING
95%
SUPPORT ISSUES RESOLVED WITHIN 24 HOURS
96%
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Your Local IT Support Company
Our Luton based IT Support team provide you with the help you need to stay connected.
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