With so much of your business reliant on complex IT systems, you need to ensure you are fully prepared to deal with any technical issues to avoid lengthy and costly downtime. More companies than ever are realising the benefits of outsourced IT support, enabling them to run a more flexible operation fully complemented by a professional partner.
Amazing Support are one of the leading suppliers of IT support in London. Our team are always on hand to help businesses of all sizes in a variety of industries. Working together we’ll help you make the most of your set-up so your business can flourish in the digital age.
Whether you need to outsource all or part of your IT department, your company will have full access to our remote support team around the clock. We operate on a proactive basis that monitors and detects issues in your network before they even arise. This avoids downtime and gives your staff the confidence that the systems they are using can always be relied on.
In order to fully understand your requirements, we need to get to the heart of your organisation. That means finding out what makes you tick, the current infrastructure you have in place, issues you have faced in the past and what you want to achieve by using our service.
We see this as an ongoing review that is filtered directly through your account manager who will do everything possible to ensure your business is receiving the right level of support it needs. Outsourcing IT support involves proactive monitoring of your systems, patch management, anti-virus checks, detailed reports and managed cyber security. We’ll also manage your cloud infrastructure so downloads, uploads and storage requirements continue to run seamlessly.
Before technical issues can arise, our constant monitoring of your systems ensures they can be tackled and managed without causing disruption. Whereas the time it takes for reactive services to respond and provide a solution can cause immeasurable damage, with our service you’ll never have to worry about unnecessary downtime.
This means your systems will continue to operate smoothly and your staff – both on and offsite – can make the most of the tools available to them. As you continue to expand as business, our scalable support can react in tandem, keeping costs manageable so you can focus on other areas of concern.
Our attention to detail is what sets Amazing Support apart from our competitors in London. Customer service means just as much to us as the services we offer and we want our clients to feel valued as people first.
All of our clients will have a dedicated account manager who will remain the single point of contact, making communication clear and easy to manage. With all the years of experience we have as an outsourced IT provider we are always happy to go the extra mile to offer expert advice across the business to help wherever possible.
What our clients say…
Amazing Support were fantastic last Friday afternoon. The support engineer remained calm and composed, despite the fact that I wasn’t, and kept me going with good humour and professionalism.
Everything was back up and running when I thought it was a lost cause. Massive thank you to him!!
What our clients say…
We had a number of outstanding tickets which had not been completed for over 6 months by our old IT company and this was not good enough…Amazing Support are a fantastic support help.
In under a year they have helped us to upgrade and improve our infrastructure which was old and no longer supported by Microsoft.
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We know that choosing the right IT support partner for your business is an important and sometimes daunting task. Which is why we like to call you back at a time that is more convenient for you so that we can explain more about what we do and get to know you better. Then we’re able to put together a proposal that works for your business.