Managed Office 365 monitoring, proactive alerting and response

With all UK businesses now working from home to combat the coronavirus (COVID-19) and ensure social distancing measures work to reduce the virus spreading, remote working is now the norm. Consequently the increase in exposure to cyber attacks as well as the actual prevalent threats that exist have increased significantly.

Office 365 is the most widely used mainstream business email platform due to its affordability, ease of use, office and storage packages and built in redundancy for availability and up-time. So many businesses use Office 365 for email, documents, communication, but do not protect it sufficiently from cyber attacks or account compromise.

In short, Office 365 has also become one of the primary targets for hackers, spammers and malware distribution due to its global reach into businesses.

91% of all cyber attacks originate from a phishing email and since 2016 there have been 4000 ransomware attacks per day. 80% of hacking-related breaches happened as a result of stolen and/or weak passwords. Therefore without adequate layers of security your business is at risk from a cyber threat.

The Challenge

Office 365 provides an array of monitoring for security related issues but lacks administrative guidance on what matters most and how best to use and respond with the right tools provided. To combat the ever prevalent and increasing cyber threats to the Office 365 platform and to protect our clients further, we needed to find a solution to actively monitor and alert to any suspicious and/or compromised Office 365 activities for transparent response and resolution.

The Solution

We have invested in an Office 365 Monitoring cloud product that can bolt directly into Office 365 for visibility and cyber security prevention. We have partnered with a solution that has been developed and integrates proactive monitoring of risk events to Office 365 and Azure Active Directory accounts. Together with integrating these risk events into our security operations centre platform and with an associated workflow for proactive response and resolution. This means that we are able to provide Office 365 security monitoring on a managed detect and response level (MDR) automatically with our Office 365 offering to our clients. This is an addition to our email filtering with advanced threat protection that we include with Office 365 exchange and cloud email hosting as part of our managed support service.

The Office 365 Monitoring solution actively monitors configuration and changes within Office 365 and Azure Active Directory (AD). It also slots directly into our standard assessment technology for device monitoring and remediation, to protect your business as as whole from a cyber threat and from any Office 365 system compromise or unusual behaviour and activities. The core Office 365 security monitoring product protects, Azure AD, Exchange Email, Sharepoint, OneDrive, Teams, PowerBI and CRM.

We will be able to ensure that we know if your user account or Office 365 platform has any suspicious activities to stop a cyber threat before it becomes a cyber attack on your business.

For more information on our new Managed Office 365 Monitoring as well as our Managed IT Support and Cyber Security, contact us on 0203 728 2555 or email [email protected]

Morris - Morris Treger

Great service!

Jane - Blackjack's Mill Ltd

Problem sorted thanks to Mohammad :)

Laurence - Silva Timber Products Ltd

Quick and easy as everything was done for me.

Petra - Chelsea Psychology Clinic

The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

Sangita - Banana Tree

Excellent service - Thank You!

Tony - Minerva MC

I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

Fran - FMC Ltd

I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

Paul - Silva Timber Ltd

Quick service, e-mailed and someone phoned me back within 15 minutes.

Andy - Adams Mitchell

Very quick response, cleared issue very quickly.