Amazing Support delivers managed firewall services for SMEs that need their internet edge properly controlled, monitored and maintained. As an IT support and managed services provider, we install and maintain firewalls, monitor vulnerabilities, and provide 24-hour monitoring, management and response as part of our wider cyber security services.
For organisations across London, Hertfordshire and Manchester, and for multi-site businesses across the UK, that means firewall management is tied to the rest of your IT estate. You get practical protection around access, configuration and ongoing oversight, not a device that is only touched when something goes wrong.
A firewall is one of the basic technical controls UK organisations are expected to have in place, but the real value comes from how it is managed. Rules need reviewing, administrative access needs locking down, and changes need to support the way your staff actually work across offices, home working, cloud services and shared systems.
Amazing Support manages firewall services as an ongoing security function, not a one-off installation. We combine firewall installation and maintenance with vulnerability monitoring and 24-hour monitoring and response, so risks can be spotted early and issues are less likely to sit unnoticed on your network edge.
“Amazing Support provides 24-hour monitoring, management and response alongside firewall installation and maintenance.”
That approach is especially useful for SMEs that do not have in-house network security staff. With a dedicated account manager and a team that already supports your wider IT, you have clearer ownership when firewall changes affect users, sites, remote access or business applications.
Amazing Support helps you control the parts of firewall security that most often create risk for SMEs: internet-facing access, rule changes, admin access, and visibility over whether your protection still matches your current systems.
Our managed firewall service can support work such as:
Amazing Support does not treat the firewall as a separate box with separate responsibility. We connect firewall management to the rest of your support model, which makes it easier to control change, reduce avoidable risk and keep users productive when business requirements shift.
“Amazing Support sends regular reports on the health of your IT system’s security, giving you clearer visibility over firewall-related risk.”
That matters when you are adding a new site, changing broadband, rolling out Microsoft 365, supporting remote users or replacing ageing infrastructure. Firewall rules and internet gateway settings need to keep pace with those changes, or they quickly become either too open or too restrictive.
For many UK SMEs, managed firewall services are most useful when they support Cyber Essentials-aligned controls rather than sitting in isolation. Government-backed Cyber Essentials assesses five technical controls, including boundary firewalls and internet gateways, secure configuration, access control, malware protection and security update management.
Amazing Support is Cyber Essentials Plus certified, and our firewall management sits within wider cyber security and GDPR support. That gives you a practical route to improve more than one control at once, such as reducing unnecessary admin rights, tightening remote administration, reviewing secure backups and keeping baseline configurations under review.
“Amazing Support is Cyber Essentials Plus certified and manages firewalls as part of wider cyber security and GDPR support.”
If your organisation needs to show customers, trustees, partners or procurement teams that basic cyber controls are being taken seriously, that joined-up approach helps. Firewall management becomes part of a documented, supportable security position rather than a narrow technical task.
Amazing Support works with small and medium-sized businesses and other organisations, including charities, healthcare, law, finance and education. These sectors often need a balance of tighter access control, reliable connectivity and day-to-day usability, especially where teams work across more than one office or depend on cloud platforms.
Amazing Support supports organisations across London, Hertfordshire and Manchester, with service for multi-site organisations across the UK. That matters when you need firewall policies that work consistently across head offices, branch sites, remote workers and third-party connections.
Our wider service stack also helps here. Because we provide network and infrastructure support, cloud services, business connectivity, business Wi-Fi, VoIP telephony and IT consultancy, we can manage firewall decisions in the context of your actual operating environment, not as an isolated support ticket.
For businesses with hybrid staff, device-level protection matters too. Where users connect through public or otherwise untrusted networks, firewall policy should not stop at the office boundary, and Amazing Support can align firewall management with endpoint security, user support and staff training.
Many SMEs come to us because their current setup is reactive. Rules have built up over time, nobody is fully sure why certain ports are open, and changes are handled only after an outage, audit request or security concern.
Amazing Support is a good fit when you want a smoother, more accountable way to manage firewall security. Our strong focus on clear communication and ownership means you know who is handling the issue, how it affects your wider estate, and what needs to happen next.
If you are moving from another provider, Amazing Support also offers smooth switching from an existing IT provider. That makes it easier to bring firewall management into a managed service relationship without splitting responsibility between multiple suppliers.
You are likely to get the most value from Amazing Support if:
If you want managed firewall services that do more than keep a device switched on, speak to Amazing Support. We can help you bring firewall management, cyber security and day-to-day IT support into one clearer service, so your business can stay secure without slowing down.
