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Blog

Our regular blog with articles to keep you in the know and up to date

Salesforce for Outlook IMAP and POP3 email servers no longer supported [Announcement]

February 6, 2015

It has been announced by Salesforce that from Summer 2014, Salesf...

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Are you listening to your clients?

November 4, 2014

I went to see a potential client last week and the first thing sh...

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SLA, SLA, wherefore art thou on my broadband line

September 16, 2014

You look at this picture and you think “what a mess” ...

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Regular On-Site Support

August 27, 2014

We always visit our clients, whether it’s an account relate...

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Avoid the end of the world with our IT support contract checklist

April 1, 2014

Is any part of a new IT Support contract really so important that...

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How to get your IT support guy to pick up the phone

January 21, 2014

No IT system is infallible. Everyone knows that. That’s why all...

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11-point action plan for a new IT Manager’s first month

January 16, 2014

So you’ve just landed that plum job as IT Manager. You can bare...

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How many times should my server go down in 2014?

January 9, 2014

Sorry to bring back painful memories: how often did your server g...

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Happy staff at the Amazing Support Xmas Party

December 23, 2013

We all had a great time on the RS Hispaniola last Friday for the ...

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Power Cuts – 30/07/13

July 30, 2013

Please note that our office has been experiencing rolling power c...

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Lecture by Jamie Claret: How to be Amazing

January 2, 2013

Jamie Claret from The Amazing Support Company (IT Support) gives ...

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