IT Support Blog | Amazing Support

IT Support SLAs Explained: What “Response Time” Really Means (and What SMEs Should Ask)

Confused by IT support SLAs? Learn what response time really mean...

IT Support SLAs Explained: What “Response Time” Really Means (and What SMEs Should Ask)

May 29, 2026

Confused by IT support SLAs? Learn what response time really mean...

SharePoint & Teams Permissions Audit: How SMEs Stop “Everyone Has Access” Setups

May 27, 2026

Permission sprawl creates risk in SharePoint and Teams. Here’s ...

Cyber Insurance for UK SMEs: The Security Controls Insurers Now Expect (and How to Evidence Them)

May 25, 2026

Cyber insurance questionnaires are getting tougher. Here are the ...

Co‑Managed IT Support: When SMEs Should Blend Internal IT with an MSP (and How to Make It Work)

May 22, 2026

Co-managed IT combines internal IT and an MSP. Learn when it work...

Shadow IT in SMEs: Why It Happens (and How to Regain Control Without Slowing People Down)

May 20, 2026

Shadow IT increases risk and creates data sprawl. Learn why it ha...

Cyber Security KPIs for SME Leaders: What to Measure (Without Drowning in Data)

May 18, 2026

Not sure how to measure cyber security? Here are practical KPIs S...

Switching IT Support Providers: What a Good First 30 Days Should Look Like (UK SMEs)

May 15, 2026

Changing IT support doesn’t have to be painful. Here’s what U...

Ransomware Recovery for SMEs: Backups, Restore Testing, and the Decisions That Matter

May 13, 2026

Ransomware recovery isn’t just having backups. Here’s what SM...

Passwordless for SMEs: When to Move Beyond Passwords (and How to Do It Safely)

May 11, 2026

Passwordless sign-in can reduce phishing and account takeover ris...

Office Move IT Checklist (London SMEs): Internet, Wi‑Fi, Security and “Day 1” Readiness

May 8, 2026

Moving office in London? Here’s what SMEs should plan for: conn...

Microsoft 365 Tenant Hygiene: The Quarterly Cleanup That Prevents Security Headaches

May 6, 2026

A simple quarterly Microsoft 365 tenant cleanup reduces risk. Her...

Cyber Incident Tabletop Exercises for SMEs: How to Rehearse the First 60 Minutes

May 4, 2026

A tabletop exercise helps SMEs respond faster to cyber incidents....

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Morris - Morris Treger

Great service!

Jane - Blackjack's Mill Ltd

Problem sorted thanks to Mohammad :)

Laurence - Silva Timber Products Ltd

Quick and easy as everything was done for me.

Petra - Chelsea Psychology Clinic

The guy who helped me was very polite and patient. Also helped me resolve my issue quickly.

Sangita - Banana Tree

Excellent service - Thank You!

Tony - Minerva MC

I was contacted within a few minutes of reporting the issue and within 30 minutes all was sorted. I\'m not totally IT literate but Mohammad was patient and explained everything simply.

Fran - FMC Ltd

I had an issue with Spam email that Mohammed dealt with speedily and efficiently.

Paul - Silva Timber Ltd

Quick service, e-mailed and someone phoned me back within 15 minutes.

Andy - Adams Mitchell

Very quick response, cleared issue very quickly.